Join the team redefining luxury hospitality in Atlanta. Join FORTH,

FORTH is a haven of luxury on the BeltLine's Eastside Trail and we are thrilled to announce a variety of opportunities at our brand-new property.

If you are dedicated, detail-oriented, and committed to delivering premier hospitality, we invite you to join the founding team at Elektra. 

Elektra, is our pool-side, Mediterranean restaurant, serving Breakfast and Dinner to our hotel guest and Old Fourth Ward neighbors. 

https://elektraatlanta.com/

We are seeking a dynamic and experienced Front of House Supervisor to join our team at Elektra Restaurant. The Front of House Supervisor will play a pivotal role in ensuring the smooth and efficient operation of the dining room, providing exceptional service to our guests and maintaining the highest standards of hospitality. This individual will lead and supervise the front-of-house team, oversee daily operations, and contribute to the overall success of the restaurant.

Responsibilities:

• Ensure compliance with standards of service and operating procedures. 
• Adhere to federal, state, and local regulations concerning health safety or other compliance requirements. 
• Supervise day-to-day activities of one or more food and/or beverage outlets or assigned portion of the operation. 
• Plan and organize work. 
• Communicate and enforce policies and procedures. 
• Recommend and/or initiate disciplinary, or other staffing-related actions in accordance with company rules and policies. 
• Alert management of potentially serious issues. 
• Ensure all staff are trained and certified and have the tools and equipment needed to effectively carry out their job functions. 
• Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Establish and implement appropriate service recovery guidelines to ensure total guest satisfaction. 
• Assist with creating innovative programs and promotions to market special menu items, increase sales, and increase guest patronage. Assist in the implementation of new menus and local food and beverage marketing programs and participate in and maintain system-wide food and beverage marketing programs. 
• Assist in monitoring performance of the restaurant through analysis of guest feedback and financial results. Initiate corrective action as needed. 
• Maintain procedures to (1) ensure the security and proper storage of restaurant inventory, and equipment, (2) ensure the security of monies, credit, and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs. Participate in taking inventories. 
• Achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s). 
• Ensure that all restaurant equipment (coffee and soda machines, registers, etc.) is in proper operational condition and cleaned regularly. 
• Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes. 
• May coordinate special events scheduled for the venue. 

Requirements:

• High school diploma or equivalent and at least 1-2 experience in a full-service restaurant/nightclub or similar setting.
• Hospitality Management Degree or some college preferred.
• Must speak fluent English, other languages preferred. 
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the facility, the brand, and the Company. 
• Reading and writing abilities are utilized often when completing paperwork and management reports, ordering, and receiving inventory, and giving and receiving instructions. 
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. 
• Problem solving, reasoning, motivation, organizational and training abilities are used often. 
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. 
• May be required to work nights, weekends, and/or holidays. 
• Carrying or lifting items weighing up to 75 pounds. 
• Moving about the outlet(s) safely and efficiently. 
• Handling food, objects, products, and utensils. 
• Bending, stooping, and kneeling. 

Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.