Love Your Mondays again!

Contract Coordinator

Metronet’s Service Delivery team is responsible for contract order acceptance and installation of Metronet’s commercial services.

Our Contract Coordinators manage the order acceptance process, initiation of order assignment, communication of service install status, and customer invoicing.

ESSENTIAL JOB FUNCTIONS :

• Professionally interact with internal and external customers including Sales, Provisioning, Activations, Field Operations, and Metronet’s Customers
• Customer contract order receipt and review for accuracy
• Efficiently manage order clarifications allowing order flow through to relevant ordering systems
• Responsible for order acceptance including initial contact with Metronet’s customers for items such as contract order validation and scheduling installation activities.
• Function as liaison between Metronet’s customer and required internal departments to ensure constant, effective service installation status as customer requires.
• Responsible for product invoicing including data entry and quality assurance.
• Maintain department Service Level Agreements ensuring a positive customer experience.
• Interface with the Metronet team to provide and obtain relevant information as required.
• Other duties as assigned.

JOB QUALIFICATIONS AND REQUIREMENTS :

• Highschool Diploma or GED Required
• Basic telecommunications experience preferred.
• Strong organizational skills required.
• Ability to work well independently and as part of a dynamic team environment required.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Proficiency with MS Office Suite
• Proven work experience in a similar role
• Excellent communication skills both verbal and written.
• Ability to adapt to change.

What we offer

An opportunity to fuel your passions. We offer full benefits package, Health, Vision, Dental with competitive pay and aggressive 401k match up to 6%.

You will have an opportunity to put your brand on paper and leave your mark on the Telecomm industry as we continue to grow rapidly!

Metro net is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status.

EOE / Minority / Female / Disabled / Veteran

Join us and find out what it means to love your career!

At Metronet , we are the nation’s largest independently own 100% Fiber Optic company founded in the Midwest. We are customer-focused and provide cutting-edge fiber optic communication services, including fiber internet and full-featured Fiber Phone.

We have been growing communities since 2005 and have built networks in more than 250 cities across 16 states.

Pay - $18 - $19 / hr.

LI-AF1

Last updated : 2024-06-25