2 Director of Strategic Partner Success Jobs in Los Angeles, CA
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Director of Strategic Partner Success
$160k-223k (estimate)
Full Time | Ancillary Healthcare
4 Days Ago
Metropolis Technologies is Hiring a Director of Strategic Partner Success Near Los Angeles, CA
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Position: Director, Strategic Partner Success Location: Santa Monica, Chicago, Nashville, New York The CompanyMetropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time.
The Role We are establishing a new team to own our most critical relationships, to engage proactively with executive partners, and to develop and drive forward a programmatic approach to retaining our highest value strategic partners across institutional real estate, university, health care, and municipal verticals. This team reports to our Revenue department and works closely with key members of the Metropolis executive team.
Responsibilities
I-DL1
Position: Director, Strategic Partner Success Location: Santa Monica, Chicago, Nashville, New York The CompanyMetropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time.
The Role We are establishing a new team to own our most critical relationships, to engage proactively with executive partners, and to develop and drive forward a programmatic approach to retaining our highest value strategic partners across institutional real estate, university, health care, and municipal verticals. This team reports to our Revenue department and works closely with key members of the Metropolis executive team.
Responsibilities
- Be the primary relationship owner of our most critical real estate partners and their executives.
- Own portfolio-wide customer success, retention, and upsell for Metropolis’ highest value strategic enterprise partners.
- Nurture and develop existing relationships and -- through active stakeholder mapping -- identify new relationships within existing partner organizations.
- Host executive-level monthly and quarterly business reviews with strategic real estate partners.
- Develop an annual engagement strategy per partner including in-person events.
- Serve as the conduit between Metropolis site-level and regional operations, and our most critical real estate partners and their national executive teams.
- Collaborate with and support Directors of Partner Strategy & Expansion to secure portfolio-wide deployment of Metropolis with our largest partners nationally.
- Serve as the voice of our customer internally across functions and make the business case for new products that unlock expansion opportunities.
- You know how to manage multi-million-dollar accounts simultaneously.
- You are data-driven and know how to tell great stories that showcase our value and product differentiators to our existing partners.
- You demonstrate optimism, respect for others, and the ability to work well in a team and across functions.
- You take the time to build helpful relationships internally and externally, earning the trust of others within both our organization and with strategic accounts through strong business acumen, situational awareness, and reliability.
- You excel in high pressure situations and can defuse any significant customer escalations.
- You employ advanced communication skills and emotional intelligence to clearly, persuasively, and confidently deliver information to a variety of audiences.
- You have a proven talent as a chaos pilot. Metropolis is growing quickly, and we’re constantly in the act of building the company we want to be. If you’re looking to inherit a binder of SOPs, this isn’t the job for you. If you thrive in environments that require strong opinions loosely held and can quickly make decisions with imperfect information, we’d love to meet you.
- Competitive candidates will already speak the language of commercial real estate and have an 8 year background in asset management, real estate development, technology, consulting, or a similar field.
- Expect travel each month for both internal and external meetings.
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Job Summary
JOB TYPE
Full Time
INDUSTRY
Ancillary Healthcare
SALARY
$160k-223k (estimate)
POST DATE
06/24/2024
EXPIRATION DATE
08/07/2024
WEBSITE
metropolis.io
HEADQUARTERS
MUMBAI, MAHARASHTRA
SIZE
3,000 - 7,500
FOUNDED
2017
TYPE
Private
REVENUE
$50M - $200M
INDUSTRY
Ancillary Healthcare
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About Metropolis Technologies
Metropolis is an AI-based platform that provides automated parking lot management solutions for individuals and businesses.
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