Position: Valet Site Lead Location: UT Medical CenterShift: 7:00am - 3:00pm Full Time - $13.00 base plus tips daily Valet Site Lead Position SummaryThe Site Lead is a front-line position responsible for certain organizational duties to support the operations in an assigned location. In the absence of the Operations Manager, the Site Lead ensures that all elements of the operation and customer service meet Premier standards. Valet Site Lead Duties and ResponsibilitiesPlan and organize the work of hourly team members throughout the assigned shift(s), ensuring team members are deployed appropriately and tasks are completed in accordance with organizational requirements and Premier standardsEnsure Premier’s standards of Customer Service are metGreet customers and clients in a courteous mannerCommunicate with customers and staff who have general inquiries about parking, parking locations, and guest servicesEnter required site-specific data correctly and timelyUse and maintain equipment properly, including keeping equipment clean and operationalWork independently and as part of the teamObserve safety precautions at all timesUnder the direction and guidance of the Operations Manager, provide training to newly hired employeesCommunicate with Operations Manager after each shift to provide shift updatePerform specific operational responsibilities as required based on the needs of the assigned locationPerform other non-managerial duties as assigned Essential FunctionsTo perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodations. Reasonable accommodations may be approved by the Human Resources department to enable qualified individuals with disabilities to perform the essential functions.Incumbent must be able to Stand for up to six (6) consecutive hoursWork outdoors in all weather conditionsCommunicate effectively in spoken English with team members and customersIf working in a valet location, incumbent must be able to drive both automatic and manual transmission vehicles of all types and sizes.If working in a shuttle location, incumbent must be able to drive all shuttle vehicles used at the location.Employee must be able to complete data entry of site-specific information correctly and timely. Position QualificationsSkills and AbilitiesStrong interpersonal skills; frequently communicate with team members and customers; must be able to exchange accurate informationReliability and responsibilityAble to detect safety concerns and adjust accordinglyMust maintain confidentiality of all work-related informationAbility to work in a diverse environment and be sensitive to issues of diversity and inclusionEducation and ExperienceHigh School Diploma or GED requiredCertificates and LicensesIf working in a valet or shuttle operation, a clean driving record and current driver license must be maintained Other RequirementsMust be at least 18 years of ageMust be able to work a flexible schedule, including nights and weekendsExpected to constantly work in all outdoor weather conditionsRequired to wear a uniform and follow appropriate grooming standards Physical Demands and Work EnvironmentThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, stand, and handle or feel. The employee is frequently required to reach and handle keys and may be frequently required to sit. The employee is regularly required to walk swiftly and occasionally required to stoop, kneel, and crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must be able to enter data into a computer.