Salary: $147,714.00 - $203,891.00 Annually
Location : Minneapolis, MN
Job Type: Regular Status
Remote Employment: Flexible/Hybrid
Job Number: 2024-01193
Division: Strategy & Stakeholder Engagement
Department: Stakeholder Engagement
Opening Date: 06/13/2024
Closing Date: 7/14/2024 11:59 PM Central
MN Data Practices: MN Data Practices The Metropolitan Airports Commission (MAC) collects information from applicants for the purposes of determining employment suitability. By providing information, MAC will use the information to determine employment suitability. Applicants are not legally required to provide the requested information. However, information not provided, other than race, gender, or disability, may prevent MAC from being able to consider the application or determine the applicant's suitability for the position. The information collected may be classified as public or private data under the MGDPA. "Public" means that data is available upon request. "Private" means the data is only available to the person the information is about, and to those who must see it in the course of conducting MAC business and as otherwise provided for by law. If the applicant becomes a MAC employee, then some of the collected information is required to be shared with a representative union.
Position Summary
Reporting to the Vice President, Strategy and Stakeholder Engagement, this position leads the Stakeholder Engagement Department. This department connects the MAC to the community by designing and implementing best-in-class engagements and serving as the personal connection across communities.

The director of stakeholder engagement is a key leader within the Strategy and Stakeholder Engagement Division, which functions as an in-house team serving as stewards of strategy, developing strategic communications and creating stakeholder champions to ensure the organization delivers on its purpose, values and strategic goals.

This role is responsible for developing and leading strategic engagement programs with a significant organizational reach and impact. The role will require listening and educating stakeholders and community members about topics such as aircraft noise, facility planning and other notable topics to a broad public audience. This position will oversee the team managing an industry-leading airport noise program that supports the Minneapolis-St. Paul International Airport (MSP) and six general aviation reliever airports. The director will also lead the department in creating and managing key events that promote the MAC-brand and design activities that communicate the positive impacts of the MAC's seven airports.
To Apply: Interested applicants shall apply with our third-party recruiter.
Click here to apply:
Questions may be directed to:
SYBIL MURPHY
ADK Consulting & Executive Search
844-577-4400 Ext. 817
Sybil@adkexecutivesearch.com

Applications will be accepted until 11:59pm, July 14, 2024.
MAC complies with the Americans with Disabilities Act. If an accommodation is required for you to participate in the application process because of a disability, please contact Tekia Jefferson at 612-726-8196 or .

MAC is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, gender, age, nationality, or disability.
Position Description

ACCOUNTABILITIES AND FUNCTIONS Engagement Strategy Implementation

• Plan, implement and evaluate stakeholder engagement programs to align with the MAC's strategic plan
• Create a strategic annual stakeholder engagement plan to prioritize engagement opportunities, frequency and strategies; track and report performance to leadership
• Lead prioritized stakeholder outreach initiatives, presentations, dialogue and other forms of engagement to understand key concerns and issues
• Develop and maintain strong internal and external relationships to exchange information with community groups, city and township governmental representatives, regulating agencies and other stakeholders to inform decision making
• Lead and mentor team members to effectively deliver on key engagements such as MSP Noise Oversight Committee (NOC) meetings, listening sessions, airport and community events, and internal employee events
• Oversee the management of aircraft noise programs to advocate for MAC's strategic interests, engage stakeholders and maintain compliance with local and federal regulations and agreements
• Serve as staff liaison to the FAA and communicate the MAC's interests in airport runway use, airspace, and air traffic control procedure development
• Serve as a champion for translating technical information into layperson's terms
• Develop and oversee the Events Bureau that builds systematic and strategic approach to internal and external events
• Oversee the management of all facets and details of event planning and promotion as required, including execution, logistical support, and coordination of marketing efforts
• Oversee the management of the MAC Ambassador program, which provides opportunities for MAC to participate in and support airport events
• Oversee the Lunch and Learn program, which provides an opportunity for MAC employees to gain valuable insight on influential and timely topics
• Oversee the Speakers Series program that features topics to cultivate innovation and prepare MAC management for changes in the aviation industry.
• Oversee engagement with local colleges and universities to stimulate new business ideas and enhance community partnerships
• Support annual division planning and lead department planning; track and report performance to leadership and other internal audiences
• Oversee tracking and impact measurement of youth engagement activities across the organization

Partner with Strategic Marketing and Communications

• Work with Strategic Marketing and Communications to support engagement initiatives with appropriate marketing and communication solutions
• Manage and execute engagement activities that support key marketing strategies
• Work with Strategic Marketing to build MAC/MSP brand identity by organizing and implementing external and internal promotional and outreach activities designed to broaden awareness and increase the visibility of the MAC
• Translate technical information so it can be effectively communicated in supporting marketing materials

Develop and Advise on Best Practices Approach to Stakeholder Engagement

• Conduct performance benchmarking, monitor industry trends, stay current on key issues affecting MAC and its airports, understand local community dynamics, and collaborate on common responses to emerging and future issues
• Provide internal strategic counsel and facilitation as a thought-leader to advance teams and initiatives that align with the MAC's best interests and strategic plan
• Serve as an internal advisor to other business teams such as strategic planning team, human resources and the customer experience team on best practices for engagement
• Work with the strategic planning team to socialize the strategic plan

People Leadership

• Serve as a thought-leader and mentor to grow an organizational culture that values and produces best-in-class stakeholder engagement strategy
• Build a new functional area of excellence for the organization
• Create and maintain a rewarding and productive work environment
• Direct the activity of employees and integrate MAC's strategic plan into areas of responsibility
• Conduct regularly scheduled meetings to communicate organizational goals, issues and information to employees
• Exercise supervisory authority in accordance with MAC Human Resource Policy and the MAC Administration Manual
• Facilitate effective working relationships among department employees
• Communicate clear performance expectations and standards to department employees
• Conduct regular performance review discussions
• Hire, develop, recognize, transfer, discipline and discharge employees

Budget Management

• Work with the Strategy and Stakeholder Engagement Division leadership team on the annual budget process
• Oversee budget proposals for the department and approve the expenditure of budgeted funds
• Manage department accounts payable process and key vendor relationships
• Work with finance team on ongoing tracking and forecasting

Position Requirements

Manager of Managers (MOM) Competencies

• Customer Focus - Building strong customer relationships and delivering customer-centric solutions
• Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies
• Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals
• Ensures Accountability - Holding self and others accountable to meet commitments
• Drives Results - Consistently achieving results, even under tough circumstances
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Values Differences - Recognizing the value that different perspectives and cultures bring to an organization
• Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Drives Engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Organizational Savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics

MINIMUM REQUIREMENTS

• Bachelor's degree in aviation, airport management, business, communications or a related field
• Three years of experience communicating complex airport stakeholder issues such as flight operations, aircraft noise and long-term future facility planning
• In lieu of a degree seven years of experience communicating complex airport stakeholder issues such as flight operations, aircraft noise and long-term future facility planning
• Five years of experience in stakeholder or community engagement where the primary duties included: developing strategic engagement strategies, face-to-face and virtual engagement, hearing concerns, presenting solutions and designing systematic and repeatable engagement practices
• Three years of experience managing and supervising direct reports which may have included responsibility for hiring, disciplining, coaching, rewarding and terminating employees.
• Skilled communicator with exceptional political acumen
• Strong emotional intelligence
• Excellent oral and written communication skills to convey complex technical information in a simple, easily understood manner to a diverse groups of stakeholders
• Ability to network, influence, and utilize internal and external resources
• Experience leading and collaborating across diverse teams within a large organization and inspiring confidence to motivate groups collectively to meet mutual objectives
• Experience in outreach strategies which are sensitive to cultural diversity and political situations
• Thorough knowledge of local, state and federal environmental noise regulations.
• Intermediate skill level using Microsoft Word, Excel, PowerPoint and Outlook.
• Valid driver's license
• Reliable vehicle to commute between job sites

DESIRABLE REQUIREMENTS

• Master's degree in a related field
• Previous community engagement activities within the public sector
• Experience with ESRI or ArcGIS
• FAA licensed pilot or experience understanding and communicating flight procedures
• Familiarity with aviation noise modeling and documentation for long-term planning and environmental reviews

Other Information

This position provides an opportunity for on-site and remote work. MAC's remote work policy requires employees to be on-site three days of the week. Among the three on-site days, one of them must be either a Monday or a Friday.
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