Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Metropolitan is Illinois’ first comprehensive human services agency and reaches more than 117,000 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs and DuPage County with services promoting education, economic stability, emotional wellness and empowerment.

We are currently searching for a Full-Time Career Coach to joinour Calumet Team! 

ESSENTIAL JOB FUNCTIONS:.

• Facilitate employment assessments and possible TABE testing.
• Provide employment guidance and creates individual employment plans that outlines participant's employment objectives.
• Assist with employment readiness training and job search assistance to help clients become job ready.
• Provide work support, referrals, and monitor retention of employment placements at the 30, 60, 90 and 180 days.
• Employer contact as needed to address any barriers or concerns and support client with potential advancement opportunities.
• Handles emergency and crisis situations with participants.
• Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
• Provides services in a non-judgmental and non-discriminatory manner that considers cultural diversity so that autonomy, rights and dignity are preserved.
• Utilizes a team approach and works with other program staff in the planning and implementation of services.
• With supervisory approval, authorizes limited amounts of financial assistance to clients.
• Takes increasing responsibility for own professional development, utilizing supervision and other developmental opportunities within and outside the agency to enhance skills and understanding.
• Other duties as assigned by supervisor.

QUALIFICATIONS: 

• High School Diploma or equivalent education, required with six years of training or demonstrated experience in providing workforce development/case management services for at-risk populations, required.
•  OR Bachelor’s Degree in Human Resources Management, Business, Communications, or a related field with three years of training or demonstrated experience in providing workforce development/case management services for at-risk populations, preferred.
• Demonstrated experience coaching and goal setting, required.
• Certified Workforce Development Professional Certificate preferred or must secure it within 1 year of employment.
• Bilingual preferred, not required
• Regular access to a vehicle, Driver's License, and Insurance required. 
• Works effectively with diverse staff and service populations.
• Accountable for providing exceptional customer service.
• Must have exceptional organizational skills.
• Knowledge of Excel to track economic self-sufficiency data.
• May be required to work one Saturday and at least one late night a month.

ADDITIONAL REQUIREMENTS: 

• MFS staff are required to provide proof of vaccination or have an approved Medical exemption prior to starting employment. If an approved Medical is obtained, weekly testing may be required. 

PHYSICAL DEMANDS:

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch.
• The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal.
• The employee may occasionally lift and/or move up to 25 pounds.

SALARY:

• Compensation is commensurate with years of related experience, position requirements, and candidate qualifications. The average salary for the position is $47,247.

Metropolitan Family Services offers a very generous benefits packet to our professionals:

• Blue Cross and Blue Shield Medical Coverage: HMO, Traditional PPO, or PPO w/ HSA contributions.
• Dental and Vision Insurance Options
• 12 paid Holidays
• Paid Time Off (PTO)
• Parental Leave 
• Bereavement Leave 
• 401K Plan
• Training and Professional Development Plan with E- Learning
• Wellness Initiative Program
• Employee Assistance Network