Position Description

The Human Resources Manager - Waste Services position administers all functions of the Human Resources Office for the Waste Services Division and reports directly to the Director of Waste Services.
Waste Services is responsible for weekly curbside waste and every other week curbside recycling collection for over 143,000 customers in the urban services district as well as collection of over 200 public litter baskets in the downtown Nashville corridor. The division also operates four convenience centers where residents of Davidson County can bring waste, recycling, bulk items, food waste, household hazardous waste, and other items for recycling or disposal and eight recycling drop-off locations available to residents who do not qualify for curbside recycling collection.
Waste Services currently employs 114 staff members working in collection, administration, customer service, education, landfill engineering, development review, and zero waste.

Typical Duties

• Serves as internal HR management to solve complex issues and provides technical assistance in HR functional areas to ensure consistency and equity in policy and practice.
• Handles controversial and/or complex HR projects. Makes assessment of issue(s) or problem area(s), determines how the project/study will be conducted, defines the scope of work, develops the methodology for the collection of relevant data, and assembles and designates data into meaningful formats to facilitate data analysis.
• Counsels managers, supervisors, and line employees regarding employment-related policies, procedures, rules, laws, and regulations.
• Advises supervisors and managers on appropriate supervisory practices and explains departmental decisions on human resources-related matters.
• Analyzes operational problems and develops solutions.
• Recommends and interprets human resources policies to meet departmental goals and writes procedures to implement departmental policies and strategies.
• Reviews departmental hiring decisions for compliance with policies and procedures.
• Develops, coordinates, and may conduct mandates and other training programs.
• Represents the department on a variety of human resources-related committees and before commissions to ensure that departmental concerns and issues are raised and addressed.
• Responds to human resources-related inquiries by state and federal regulatory agencies.
• Responds inquiries or issues requiring an interpretation of Civil Service rules or policies.
• Responds to EEOC charges, applying a working knowledge of basic principles of EEO and other employment laws when responding to employee relations issues.
• Investigates claims of discrimination and harassment, prepares reports of findings and makes recommendations for action; also investigates employee complaints and formal grievances.
• Provides analytical support for a wide range of compensation projects.
• Conducts statistical analysis and costing of pay plan issues and/or modifications.
• Analyzes data from relevant compensation surveys and reviews requests for new or revised classifications to determine appropriate salary grade.
• Coordinates and conducts job evaluations and compensation reviews to determine market pricing or resolve internal equity issues.
• Supervises human resources employee and/or clerical positions, provides guidance and technical support, and assists employees with difficult and/or unusual assignments.
• Keeps Director informed of personnel matters and provides information and data to assist with planning and decision making.
• Ensures all employees are properly trained and maintains employee training records.

Minimum Qualifications

Bachelor's Degree from an accredited college or university and six (6) years of professional HR experience including four (4) years of management experience.
"No Substitution"
*Must submit a resume along with a fully completed online application.*
Candidates with accreditations earned in a foreign institute are encouraged to apply.
Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Preferred Experience, Knowledge, Skills, and Abilities

• Master's degree in a Human Resources or related field.
• Experience as an HR Generalist or proven experience in staffing, employee relations, workforce development, and HRIS.
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification.

Full-time, Civil Service positions -
10 Vacation Days per year (increasing after 5 years of service)
1 Sick Day per month
12 Paid Holidays per year
Public Safety - Sworn and Civilian positions -
20 vacation days per year
3 Personal days per year
1 Sick Day per month
12 paid holidays per year
Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.
Full-time, Non Civil Service positions - contact hiring department for benefits information
Seasonal/Temporary positions - no benefits offered.