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RESIDENT SERVICES COORDINATOR
POSITION SUMMARY
The Resident Services Coordinator is responsible for the coordination of non-sheltered needs of the resident population. Effective service provision is encouraged through cooperation within the management team to enhance the residents’ ability to live independently and safely in their community. Resident Services Coordinator is directly supervised by the Co-Directors of Compliance
ESSENTIAL FUNCTIONS
Duties may include, but are not limited to the following areas:
A. Knowledge of community support resources, the eligibility for accessing these services and the delivery methods.
B. Ability to empower residents to make personal decisions, increase self-esteem and maximize independence.
C. Ability to collaborate with on-site staff, state, federal and community agencies.
D. Ability to establish trust, to listen and to assist residents in defining their problems and identifying possible resources and solutions.
E. Possess organizational and time management skills and flexibility.
H.. Ability to provide advocacy for the resident population.
G. Serve as a liaison between residents and management.
H. Coordinate and implement programs of social, medical, psychological and rehabilitative services.
I. Improve the quality of life within the development and promote a positive sense of community among resident population.
J. Establish appropriate on-site educational and wellness programs.
K. Provide direct interventions and crisis intervention to residents.
L. Develop effective working relationships with federal, state and local community agencies and service providers.
M. Provide support and referrals to local, state and federal agencies and service providers.
N. Maintain documentation of interventions, services and communication in a confidential manner.
O. Complete and submit necessary HUD reports and other documentation as required.
QUALIFICATIONS: SKILLS & ABILITIES
A. Bachelor's degree in Human Services or related field preferred
B. 2 to 5 years’ experience required
C. Demonstrated competency with Microsoft Office required
D. Excellent communication skills both oral and written
E. Ability to accept responsibility and account for his/her action
F. Trait of being dependable and trustworthy
G. Ability to utilize available time to organize and complete work within given deadlines
H. Ability to work at a sustained pace and produce quality work
I. Bilingual Spanish/English preferred
PHYSICAL ABILTIES
Lift/Carry Push/Pull
Stand F 10 lbs of less F 12 lbs or less F
Walk F 11-20 lbs F 13-25 lbs F
Sit F 21-50 lbs O 26-40 lbs O
Handling/Fingering F 51-100 lbs O over 40 lbs N
Reach Outward/Above Shoulder F over 100 lbs N
Climb O N (Not Applicable) activity is not applicable to position
Crawl O O (Occasionally) Position requires up to 33% of time
Squat or Kneel O F (Frequently) Position requires up to 66% of time
Bend F C (Constantly) Position requires more than 66% of time
This job description is subject to change, and at no time should be construed to be all inclusive.
Full Time
$54k-76k (estimate)
06/19/2024
07/08/2024
metreal.com
STATEN ISLAND, NY
25 - 50
1977
TANYA GREENE
<$5M
Metropolitan Realty Group exists to serve tenants with safe, sustainable, community-driven affordable housing that leads in service, quality and responsiveness. As the New York areas premier provider of affordable housing, Metropolitan Realty Group (MRG) works to create safe, cost-controlled communities that extend beyond the front door. MRG works with tenants and partners to fulfill a social responsibility that exceeds basic needs, complying with federal, state and local regulations to build renter- and buyer-friendly environments. With a roster of 4,200+ units of Project-Based Section 8 hous...ing and a total value greater than $1 billion, MRGs foothold in New York City and Westchester County is built on 20+ years of full-service real estate development experience. Specializing in affordable housing, the MRG philosophy stands on the cornerstones of a well-functioning community: safety, opportunity, fellowship and a common advancement. MRG properties host a number of unique building-wide programs including SAT prep courses for underserved youth, financial literacy classes and college-readiness programs through a dedicated partnership with A-List Education. Additionally, MRGs work with a number of pro-social organizations like Riverside Hawks, Bedford Stuyvesant Restoration Center and the I Have a Dream Foundation continues to serve tenants outside their walls. Metropolitan Realty Group is a member of The Institute of Responsible Housing and Preservation (IRHP), The New York State Association for Affordable Housing (NYSAFAH) and The New York Affordable Housing Management Association (NYAHMA).
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