JobInformation (7948)

Title:Operations Manager, Station Environment

First DateofPosting: 6/28/24

Last DateofFiling: 7/12/24

Authority: TA

Department: Subways Division/Unit:StationEnvironment Reports to: Vice President/Chief Officer or DCSM

WorkLocation:2 Broadway

HoursofWork:AsRequired

Compensation

Salaryrange- $100,700 - $142,929 / Grade(C)

Responsibilities

Under the general supervision of the Chief Officer, Stations, or a District Customer Service Manager (DCSM), and with wide latitude for independent initiative and judgment, the selected candidate will serve as the primary manager responsible for coordinating all administrative and operations support-related activities across the various sub-divisions with the Division of Stations. They will serve asthe primary point of contact to DOS Operations Support and the Office of the SVP, DOS on all department-level initiativesthatrequiredivision-levelcoordinationandsupport.Theselectedcandidatewillneed strong project-management and time-management skills, as they will spearhead a range of special projects and initiatives that align with both Division and Department-level goals (e.g., optimal century service, employee engagement, safety,etc.) and ensure that all required project stakeholders are appropriately included, and respective project tasks are completed in a timely and efficient manner.

The selected candidate will support Stations in the review and management of all critical Division-level documentation, including but not limited to operating policies and procedures, internal controls, training protocols and emergency plans and will supervise a small staff of supervisors/analysts/administrative personnel assigned to perform clerical/administrative tasks within the Office of the Chief and other sub-division managerial offices (e.g., tracking budget-related data). They will represent senior-level Division managers, asrequired, whencommunicationand/or coordination onthe above-listed matters is needed and will serve as a division liaison to other Subways’ divisions, NYCT departments, MTA

Headquarters,MTA affiliateagencies,andother Cityagencies.Asneeded,theywillrepresent senior management at executive-level meetings and present Division-level information to senior- level staff. Finally, the selected candidate will be responsible for managing confidential records (e.g.,responsestotheOfficeoftheIG,Law,HR,LaborRelations,etc.), authoring executive-level Memorandum,developingPowerPointpresentations,andperformingrelatedmanagerialwork.

EducationandExperience

A baccalaureate degree froman accredited collegeand/or ten (10) years ofrelated experience in businessadministrationorrelatedexperienceintransportationmanagement,ofwhichfive(5) years must have been in a managerial/supervisory capacity or satisfactory equivalent of education and experience.

DesiredSkills

Knowledge of NYCT rules and regulations. In-depth knowledge of all Stations operating and administrativeprocedures.Excellentverbalandwrittencommunicationskills.KnowledgeofPC applications such as Word, Excel, and PowerPoint.

SELECTION METHOD

Based on evaluation of education, skills, experience, and interview

OTHER INFORMATION

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all

employees who hold a policymaking position must file an Annual Statement of Financial

Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the

“Commission”)

EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers,

including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and

abilities, including military service members, to apply