800 Business Operations Manager (5230) Jobs in Washington, DC
METROSTAR is Hiring a Business Operations Manager (5230) Near Washington, DC
We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.
If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!
What you’ll do:
- Supports the PM and DPM in executing the RPC project.
- Works closely with PRM to support the overall mission for overseas and domestic components of the US Refugee Admissions Program.
- Ensures that the RPC and RSC SOPs are aligned with Department of State policy and business rules.
- Supervises refugee case processing operations. Ensures staff is cross-trained to avoid processing backlog during workload fluctuations.
- Innovates in close cooperation with Data Analytics and software subject matter experts to identify efficiencies/automation that will increase efficiency and productivity of case processing staff.
- Supervises training, change management, and business analysts who support RSC caseworkers across the world in implement PRM policy and RPC system and processing requirements.
- Subject matter expert in refugee processing procedures. Familiar with refugee administration including report generation techniques, associated statistical methods, congressional inquiries and help desk procedures.
- Reviews and analyzes reports, records, and directives, and confers with supervisors to obtain data required for planning refugee operations activities, such as new commitments, status ofwork in progress, and problems encountered. Assigns or delegates responsibility for specified work or functional activities and disseminates policy. Gives work directions, resolves problems, prepares schedules, and sets deadlines to ensure timely completion of work.
- Coordinates Refugee Operations activities with START software team, User Acceptance Testing, systems design and prototype reviews to provide the user perspective in START system development and troubleshooting defects.
- Monitors and analyzes costs and prepares budget. Prepares reports and records on department activities for management.
- Evaluates current procedures and practices for accomplishing department objectives to develop and implement improved procedures and practices.
- Establishes standards for functions that are in accordance with the contractor’s quality control and configuration management programs, ensures that they are understood and evaluates employee performance.
- Reviews or spot checks the work of employees and is available to provide advice and assistance as needed. May initiate or authorize employee hire, promotion, discharge, or transfer.
- Expertise on START system from the end user perspective and expert on all RPC and RSC case processing guidance. Serves as “go to” subject matter expert on USRAP.
- Understands refugee case processing data and assists RPC leadership and PRM colleagues to make data-based decisions regarding policy and to manage the USRAP case processing pipeline.
- Liaises closely with PRM/A federal team on refugee case processing issues, priorities, and strategy globally
- You have an active Secret clearance
- A Bachelor’s degree from an accredited university or college, or the equivalent combination of education, technical training, or work experience.
- Minimum of (5) years of progressive management experience
- At least 5 years of hands-on experience in work similar to that being supervised
- Ability to prepare management, business, technical, and personnel reports, reviews, and documents for internal and external use.
- Excellent verbal and written communication skills
- Experience with refugee processing gained from DHS, Department of State/PRM, Department of State/PRM/RPC, DHS/Office of Refugee Resettlement, or USRAP partner employment highly desired.
Don’t meet every single requirement? Studies have shown that women, people of color and the LGBTQ community are less likely to apply to jobs unless they meet every single qualification. At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply. We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team
What we want you to know:In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.
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"EEO IS THE LAW MetroStar Systems, LLC (MetroStar) invites any employee and/or applicant to review the Company’s Affirmative Action Plan. This plan is available for inspection upon request by emailing msshr@metrostar.com."
Job Summary
Full Time
Building Construction
$137k-171k (estimate)
06/23/2024
07/21/2024
metrostar.com
GLENDALE, NY
25 - 50
1972
Private
BARRY SWIDLER
$5M - $10M
Building Construction
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The job skills required for Business Operations Manager (5230) include Leadership, Planning, Commitment, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Business Operations Manager (5230). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Business Operations Manager (5230). Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Business Operations Manager job description and responsibilities
Operations managers look at the processes and decide what employees are needed to effectively do the process.
03/15/2022: New Suffolk, NY
They carefully analyze every element of an employee and determine their best use.
03/04/2022: Boulder, CO
Business operations managers can greatly benefit from having the following skills under their belt.
02/17/2022: Kingsport, TN
They are expected to monitor financial data and recommend solutions that will improve profitability.
04/18/2022: Scranton, PA
Business operations managers need to be able to analyze and work through the data they have about how the business runs.
03/20/2022: Florence, SC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Business Operations Manager jobs
Higher tech organizations may have large salary allotments for operations managers, while small scale companies may have smaller salary options for managers.
04/09/2022: Altoona, PA
Often business managers are faced with tight deadlines and complex problems that need solving.
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Establish production KPIs and conduct quality assessments.
03/21/2022: Honolulu, HI
Monitor daily operations and address potential issues when they arise.
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Build processes that meet our business objectives and ensure compliance.
02/03/2022: Lowell, MA
Step 3: View the best colleges and universities for Business Operations Manager.
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