THE JOB
As a Status Board Operator, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
STARTING PAY RATE: $20.77
THE DAY-TO-DAY

• Update status of guest rooms
• Process Rooms Control data and distribute rooms to Managers on all shifts
• Receive and process rush room requests from the Front Desk and VIP Services
• Receive requests from the Front Desk and VIP services by phone or computer printer for special requests from guests, such as baby cribs, bed boards, irons, hair dryers, etc.
• Receive and process requests from guests for turndown services, extra towels, etc., and forwards the request to the proper employee in the specific area
• Run reports needed by Housekeeping, Day and Swing shifts
• Ensure that the Housekeeper Assistant's report is completed in the morning and afternoon for distribution to the Assistant Hotel Manager

THE REQUIREMENT

• High School Diploma, GED or equivalent

THE IDEAL CANDIDATE

• Able to effectively communicate in English, in both written and verbal forms
• Ability to work under pressure
• Perception and awareness of individual needs and the ability to handle all situations calmly and professionally
• Ability to multi-task and work well in a fast paced, team-oriented environment
• Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
• Effective listening abilities with strong judgment skills
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
• Maintain a professional, neat and well-groomed appearance adhering to company standards

THE PERKS & BENEFITS:

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today!