Employment Type: Full time Shift: Day Shift Description: The Manager – Medical Staff Services Trinity Health Ann Arbor and Livingston hospitals coordinates with the Director in managing the activities of the Medical Staff Office. Serves as the manager for Medical Staff Services colleagues, setting priorities and establishing workflow. Makes decisions exercising good judgment and confidentiality in accordance with Hospital and Medical Staff policies and procedures. Working closely with the Director, serve as the organizational leader for liaison with various hospital departments and/or functions in effecting changes; improving processes; handling communications, etc. as they relate to Medical Staff Services. REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE Education: Bachelor's Degree in Health Care Administration, Business Administration or associated degree is required. Preferred CPCS or CPCSM certification. Experience: A minimum of 3-5 years of related experience is desired. Business operations experience in healthcare required. Computer experience with a variety of systems. REQUIRED SKILLS AND ABILITIES Six Sigma and/or LEAN training preferred Demonstrated ability to facilitate teams and implement change Proven problem solving and project management skills Financial management experience working with a variety of operational data Excellent customer service orientation skills necessary in order to deal effectively with various levels of hospital personnel, outside customers and community groups. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Supervises the Medical Staff Office staff including assigning work, delegating duties, recruiting staff, developing job descriptions, and providing performance evaluations. Serves as the lead with medical staff leaders regarding the Medical Staff Bylaws. Attends and leads as the content expert at the Medical Executive Committee, Credentials, Bylaws, and other committee meetings as requested by leaders. Accountable for the development and expense management of the Medical Staff Office budget. Works strategically with Quality and Performance Excellence leads to better integrate quality, credentialing and performance improvement processes. Accountable for the TJC Medical Staff Chapter in consultation with the Director regarding Joint Commission review preparation, developing and implementing office policies and procedures as needed and recommend/required by TJC and/or state and federal practitioner credentialing regulations. Manages the credentialing and reappointment process from initiation through the Board of Directors (BOD) approval for all physicians and advanced practice professionals, as required by THAA/LIVI Medical Staff Bylaws, policies and procedures, as well as National Association of Medical Staff Services and Joint Commission standards for credentialing. Supervises the notification of BOD actions on privileges to applicants and members of the medical staff and internal hospital directors. Oversees the ongoing monitoring of credentialed practitioners and the focused professional practice evaluation process Serves as the lead regarding information technology for the Medical Staff Office, including physician credentialing database, development and maintenance of communication systems, such as internal on-line practitioner privilege lists and directories. Works with the Director to coordinate special projects on an as needed basis that add potential value to the menu of medical staff service items. TOTAL REWARDS AND BENEFITS Competitive compensation Benefits effective Day One! No waiting periods. Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability Retirement savings plan with employer match and contributions Opportunity for growth and advancement throughout Trinity Health Tuition Reimbursement Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. 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