Employment Type: Part time Shift: Day Shift Description: Phlebotomist (Lab Tech) Location: Outpatient Lab, Trinity Health -St. Joes Mercy Hospital, Ann Arbor, MI *Qualified applicants must have reliable transportation and be willing to travel to all Clinical Lab Locations: Ann Arbor, Brighton, Canton, Chelsea, Fowlerville, Howell, Livonia, Milan, Plymouth. This is not a summer only opportunity - team members must be able to maintain a consistent schedule. Part-time Schedule Options: 1) 7:00am-12:30pm – 5 days per week plus 1 Saturday (7am-12:30pm) every 4 weeks OR 2) 12:30pm - 6:00pm – 5 days per week plus 1 Saturday (7am-12:30pm) every 4 weeks OR 3) 2-3, regularly scheduled, 9-hour shifts/week between 7am-6pm (Monday-Friday) plus 1 Saturday every 4 weeks (7am-12:30pm) NOTE: ALL New Team Members must be able to fulfill mandatory full-time training. The training is Monday-Friday, during normal business hours, and will last 2 weeks minimum. Qualified candidates must have open availability to meet this requirement. POSITION PURPOSE Under general supervision and following established procedures, obtains various venous and capillary blood specimens needed for laboratory tests. Responsible for order entry of test orders, specimen processing and preparation of specimens for transportation and distribution. Verifies patient and specimen identification throughout process and provides important interface between patients and clients and the laboratory. REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE •High School diploma - Previous phlebotomy experience, or related experience, preferred. Completion of phlebotomy, medical assistant or patientcare technician training preferred. REQUIRED SKILLS AND ABILITIES Ability to follow written and verbal instructions. Interpersonal skills necessary to effectively communicate with patients and other health care professionals. Ability to concentrate and pay close attention to detail when performing job responsibilities. Ability to work and stand for approximately 60% of work time Organizational skills necessary to prioritize work. Flexibility to accommodate task and location reassignment as needed. Familiarity and comfort with using computers. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES MAY INCLUDE Phlebotomy Performs successful sample collection to include venipuncture blood draw, capillary puncture, infant heel sticks, and urine collection utilizing proper patient identification and customer service skills. Acts as a representative of the department, communicating with patients and physician offices. Responds to inquiries in a courteous and helpful manner following departmental policies and procedures. Uses good judgment to decide when to contact a Phlebotomy Lead, Medical Laboratory Scientist, Manager, or a Pathologist, as necessary. Knowledge of policies, procedures, and other reference sources for patient preparation and specimen collection and handling requirements to be able to assist other health care professionals. Able to access on-line websites for assistance, when needed. May utilize a glucometer or perform waived urine testing prior to administration of glucola. Understands laboratory requisitions and how to locate missing or incomplete information. Must be able to work with minimal supervision. Receives and enters orders in Hospital (HIS) or Laboratory Information System (LIS). Distributes specimen to appropriate testing area. Troubleshoots problems related to missing specimens, discrepancies between specimens and orders. Completes specimen handling and processing including centrifugation of vacutainer and aliquoting/pouring over of specimens. Aliquots and adjusts pH of 24-hour urine specimens as required by location. Follows test cancellation policy and completes follow-up tasks as needed. Locates specimens for add-on testing. Maintains minimum supply levels and maintains cleanliness of workstation and of the section. Provides input on policies and procedures. Assists in training new employees and students. Reviews and completes assigned continuing education documents. This includes annual mandatory education and laboratory procedures review and acknowledgment. Performs and documents routine quality control of equipment (centrifuge, refrigerator temperatures) as required by location. Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution. Maintains the confidentiality of information acquired pertaining to patient, physicians, associates, and visitors to Trinity Health. Discusses patient and hospital information only among appropriate personnel in appropriately private places. Adheres to all hospital HIPAA and privacy policies. Behaves in accordance with the Mission, Vision and Values of Trinity Health. Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management. OTHER FUNCTIONS AND RESPONSIBILITIES Performs other duties as assigned. Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.