Employment Type: Part time Shift: Rotating Shift Description: POSITION PURPOSE The primary purpose of your position is to perform administrative detail including record keeping, maintaining the switchboard, and follow-up functions to assist the Administrator/Executive Director/Designee in meeting the administrative needs of the community. Disclaimer: The following statements are intended to describe the general nature and level of work assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the individual in this position. Other duties may be assigned as deemed necessary or appropriate by management. ESSENTIAL FUNCTIONS 1. Know, understand, incorporate, and demonstrate the Mission, Vision, Values and Guiding Behaviors of Trinity Health and Trinity Senior Living Communities in behaviors, practices, and decisions. 2. Consistently demonstrate (leads by example) Sanctuary Values to all internal and external customers (residents, visitors, volunteers, and associates.) Create and maintain an atmosphere of warmth, propagating a calm environment throughout the community. 3. Execute assignments in a culture that is shared and collaborative across all divisions within TSLC. 4. Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the community to assure that administrative services and activities are properly maintained. 5. Accumulate, maintain and provide statistical data as directed. 6. Ensure that adequate financial records and cost reports are submitted to the Executive Director/Administrator or Designee on a timely basis as directed. 7. Processes payments for deposit in accordance with established guidelines. 8. Schedules appointments, processes mail, answers the switchboard. 9. Ensure that the office is maintained in a clean and safe manner and that necessary equipment and supplies are maintained. 10. Orders and manages supplies. 11. Greets and directs visitors & family members. 12. Is responsive to the needs of the elders living in the community. Responding to internal and external inquiries in a courteous manner. 13. Assist in preparing financial and statistical reports including census report. 14. Assists department managers with various administrative functions, including copies, letters, preparing binders, etc. 15. Attend and participate in scheduled training, in-service training, mandatory annual in-service training and educational classes as required/needed. 16. Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the community policies and procedures. MINIMUM QUALIFICATIONS 1. High School Diploma or equivalent. 2. Previous experience as a receptionist or in a secretarial position preferred. 3. Comprehensive to expert proficiency with Microsoft product suite (MS Word, Excel, Power Point, etc.); extensive knowledge and experience with electronic mail and calendaring system in PC LAN environment. Ability to type with speed and accuracy. Administrative Assistant.doc Page 2 of 2 4. Ability to utilize and maintain standard office equipment, e.g., copier, printer, fax shredder, phone system, personnel computer, etc. 5. Previous experience working in long-term care or with the geriatric population preferred. 6. Must possess superior customer service skills and professionalism. 7. Must possess outstanding verbal and written communication skills. 8. Ability to adapt to ongoing change and work in a fast-paced, customer-driven environment. 9. Possesses interpersonal and relationship building skills to work in a cross-functional team as well as the ability to work with residents based on their cognitive ability. 10. Self-starter, highly motivated with a high productivity level. 11. Possesses a high degree of personal accountability, responsibility and strong decision making abilities. 12. Must possess the ability to plan, organize, develop, implement and interpret programs, goals, objectives, policies and procedures of the organization. PHYSICAL AND MENTAL REQUIRMENTS AND WORKING CONDITIONS 1. Must be able to adapt to frequently changing work parameters. 2. Must be able to see, hear and smell or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met. 3. Primarily works inside with frequent kneeling, crouching, reaching, lifting, sitting, walking, bending and lifting. Must be able to push, pull, move and or lift a minimum of 25 pounds to a minimum height of 3 ½ feet and be able to push, pull, move and or carry such weight a minimum distance of 10 feet. May be necessary to assist in the evacuation of residents in emergency situations. Physical mobility that includes movement from place to place. Physical agility, that includes ability to maneuver body while in place. Dexterity of hands and fingers. Coordination, including eye-hand, hand-foot. Must possess the above ability with or without the use of prosthetics that will enable adequate functionality so that the requirements of this position can be fully met. 4. Subject to exposure to noise, infectious waste, diseases, conditions, etc. including TB, HIV, HEP B viruses. May be subject to the handling of and exposure to hazardous chemicals. 5. Must be able to speak, read and write the English language in an understandable manner. 6. Must be able to relate to and work with ill, disabled, elderly, emotionally upset and at times hostile individuals within the community. Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public. 7. Must not pose a direct threat to the health or safety of other individuals in the work place. 8. Must be able to cope with the mental and emotional stress of the position. 9. Must meet the general health requirements set forth by the policies of this community, which include a medical and physical examination. 10. May be required to work beyond normal working hours, on weekends and other positions temporarily when necessary and may be subject to call back during emergency conditions. May be required to work on shifts other then those which originally hired. I Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.