4 Hotel Front Desk 3-11PM Jobs in Petoskey, MI
@ Michigan Inn & Lodge is Hiring a Hotel Front Desk 3-11PM Near Petoskey, MI
Responsibilities:
- Resolve guest complaints, ensuring guest happiness.
- Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures.
- Process all guest check-ins.
- Verify registration card information with the guest.
- Obtain back-up information for guest credit/payment method and input into system.
- Handle overbooked or walked in guests.
- Accept and record wake-up call requests.
- Monitor, send and distribute guest faxes.
- Communicate pertinent guest information to designated departments/personnel (i.e., special requests, maintenance issues).
- Resolve discrepancies on the room status report with Housekeeping.
- Process all check-outs.
- Process adjustments and miscellaneous charges.
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
- Weekends as needed
Work setting:
- In-person
Work Location: In person
Job Summary
Full Time
$26k-34k (estimate)
05/08/2024
09/03/2024
The job skills required for Hotel Front Desk 3-11PM include Payment Method, Guest Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk 3-11PM. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk 3-11PM. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk 3-11PM positions, which can be used as a reference in future career path planning. As a Hotel Front Desk 3-11PM, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk 3-11PM. You can explore the career advancement for a Hotel Front Desk 3-11PM below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk job description and responsibilities
Hotel Front Desk greet with a smile and offer necessary assistance to hotel guests.
03/05/2022: Bangor, ME
They work with management to organize the front desk and ensure that guests have a pleasant stay.
03/04/2022: Provo, UT
Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner.
05/04/2022: Yakima, WA
They are responsible for the guest registration process and communication of hotel
05/08/2022: Lake Charles, LA
Hotel front desk employees (also known as guest services employees) are responsible for making sure each guest has a pleasant experience at a hotel.
04/18/2022: Louisville, KY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk jobs
They must have the ability to stand for long periods of time and knowledge of basic computer skills
04/02/2022: Juneau, AK
Being a good Hotel Front Desk must be approachable and attentive wih their guests.
02/21/2022: San Antonio, TX
Hotel Front Desk should be able to promote specific hotel services and offer suggestions.
05/04/2022: Syracuse, NY
Front desk employees need to be able to get along and work with a variety of people.
03/21/2022: New Haven, CT
Front office staff need to use different skills on technologies too, such as using the printers, fax machines and phone.
04/05/2022: Killeen, TX
Step 3: View the best colleges and universities for Hotel Front Desk.
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