Superior Dairy seeks an experienced Dock Supervisor to join our team at the Canton, OH facility. In this role, you will effectively oversee and uphold departmental standards for safety, quality, efficiency, cost control, service delivery, training, development, and housekeeping.

About Us: 

The Michigan Milk Producers Association (MMPA) – established in 1916 – is a dairy farmer-owned and operated milk marketing cooperative and dairy processor. As the 10th largest dairy cooperative in the U.S., MMPA serves dairy farmers throughout Michigan, Wisconsin, Ohio, and Indiana, employing approximately 625 people in four states. In addition to a cheese plant in Indiana called the Middlebury Cheese Company, and a dairy product plant in Ohio called Superior Dairy, MMPA operates two SQF Level 3 dairy ingredient plants in Michigan. Products made at MMPA’s plants include fluid milk, cheese, ultra-filtered milk, ice cream, butter, nonfat dry milk, cream, and condensed skim milk.

Why you’ll love working here:

• Competitive salary
• health and wellness benefits with medical coverage through Blue Cross Blue Shield, including mental health benefits
• Disability insurance
• Paid time off
• Retirement including 401k with employer contributions
• Personal and professional growth opportunities
• Employee appreciation events and recognition awards
• Employee wellness initiatives
• Employees feedback and suggestion forums 

JOB RESPONSIBILITIES

• Monitor and evaluate daily the safety of each employee.
• Monitor and evaluate the safe and efficient loading and unloading process of freight throughout the shift.
• Monitors, evaluates, and teaches employees safe lifting techniques as well as uses safe lifting as needed throughout the day.
• Monitor and support housekeeping within the shift to ensure safety and productivity.
• Manages, assigns, and supervises dock employees in the area to ensure proper use of employees, equipment, loading and unloading while meeting Superior Dairy and customer expectations.
• Manages all dock work schedules and time off requests.
• Diligently works with the Operations Manager and Plant Managers to ensure alignment in meeting daily/weekly/monthly and yearly business objectives.
• Supply analyses, suggestions, and ideas for the improvement of operations within the shift, department, and facility
• Supply positive and constructive feedback to employees on a continual basis about ROI, MPH, stops per hour, return shipments, missed shipments, delivery/pick up errors, and overall productivity, etc. This also includes handling disciplinary actions needed at the discretion of the supervisor.
• Conduct daily inspections to ensure compliance with local state, federal, federal safety regulations, as well as OSHA compliance, and DOT compliance.
• Ensure Compliance with local state, federal, federal safety regulations, as well as OSHA compliance, and DOT regulations.
• Ensures that 100% of trailers are loaded correctly to ensure safe transport of freight.
• Inspects trailers throughout the day for cleanliness and to ensure correct loading/unloading techniques are being used.
• Complete forklift job training knowledge and use a forklift as necessary within the service center.
• Conducts daily shift meetings.
• Make quick and informed decisions based on the volume levels and communicates schedule to affected employees.
• Inspects working conditions of tools and equipment needed for safe operation within the area and directs the correction of any improper or adverse condition that exists.
• Comprehends and ensures compliance with company and government regulations.
• Works assigned shift/s as needed, must be available to work depending upon customer pick-up and delivery scheduled.

EDUCATION/EXPERIENCE

• Bachelor’s degree preferred.
• High School Degree or equivalent may be considered with industry experience in leu of degree.
• 2 years working operations experience preferably in the transportation industry.
• Supervisory experience preferred.
• Working knowledge Microsoft Office
• Knowledge of general DOT regulations
• Good verbal and written communication skills

Join us in maintaining the highest standards in the dairy industry! Apply now and become part of our dynamic Superior Dairy team!

To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the responsibilities.

This job description is not designed to contain a comprehensive list of responsibilities that are required of the role. Responsibilities may change at any time with or without notice.

MMPA provides the opportunity for meaningful work that makes a difference in the dairy industry and in our communities. The diverse talents and perspectives of our employees help us to meet the needs of our member farms and the customers we serve.

MMPA is an equal opportunity employer.