10 Customer Service / Software Support Representative Jobs in Wixom, MI
SORT BY
C
E
C
M
G
S
P
A
P
B
Customer Service / Software Support Representative
$44k-56k (estimate)
Full Time
2 Weeks Ago
MICHIGAN STAFFING is Hiring a Customer Service / Software Support Representative Near Wixom, MI
Job DescriptionHours: Monday – Friday 8:00am to 5:00PM
Pay: $18.00 - $19.00/HR. DOE
Position: Full time, Temp-to-hire opportunityBenefits: Effective day 1 and 100% of medical, dental, vision, LTD, and STD benefits are paid for by company. (Once hired on)
Location: Wixom, MIJob Summary: The Support Representative is responsible for supporting distributors and end users regarding software support and data subscriptions while being a company representative and liaison for both distributors and end users.
Duties and Responsibilities:
Pay: $18.00 - $19.00/HR. DOE
Position: Full time, Temp-to-hire opportunityBenefits: Effective day 1 and 100% of medical, dental, vision, LTD, and STD benefits are paid for by company. (Once hired on)
Location: Wixom, MIJob Summary: The Support Representative is responsible for supporting distributors and end users regarding software support and data subscriptions while being a company representative and liaison for both distributors and end users.
Duties and Responsibilities:
- First line support for immediate phone and email response through Fresh Desk ticketing software
- Audit equipment registrations for accuracy of information in preparation for payment to distributors
- Generate and provide lock-up codes, including confirming successful access by customers
- Support Accounting Department with processing data payments, as needed
- Support customer relations
- Perform other duties or functions as requested by the Software Support/Data Department Supervisor or other authorized personnel
- High School Diploma
- Minimum 3 years of Customer Support experience
- Must be proficient with Computers, Microsoft Software
- ERP and ticketing system experience. Salesforce / Freshdesk / LN experience
- Strong data entry skills
- Strong verbal and written communication skills
- Time management and strong sense of urgency
- Reliable transportation
- Organizational skills
- Ability to adapt in a fast-paced environment
Job Summary
JOB TYPE
Full Time
SALARY
$44k-56k (estimate)
POST DATE
08/31/2024
EXPIRATION DATE
10/30/2024
WEBSITE
avritconsulting.com
HEADQUARTERS
Warren, MI
SIZE
<25
Related Companies
Show more
Similar Jobs
Customer Service Support Representative
View Jobs
Customer Service and Sales Support Representative
View Jobs
Customer Service/ Technical Support Representative
View Jobs
Customer Service and Support Representative I
View Jobs
Customer Service and Support Representative III
View Jobs
Customer Service and Support Representative IV
View Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
