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Michigan Technological University
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Logistics and Project Manager
$69k-95k (estimate)
Full Time | Colleges & Universities 4 Days Ago
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Michigan Technological University is Hiring a Logistics and Project Manager Near Houghton, MI

Department: AVPA Residential Aux
Sub Department: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities. If you require any auxiliary aids, services, or other accommodations to apply for employment, or for an interview, at Michigan Technological University, please notify the Human Resources office at 906-487-2280 or humanresources@mtu.edu.
Job Description SummaryThe Manager of Logistics and Project Management is a 12-month, full time position responsible for coordinating multiple logistical operations and projects for the department, ensuring an efficient housing operation that maximizes satisfaction for students. Responsibilities include direct management and oversight of the comprehensive front desk system in the university’s residence halls, ensuring the students are provided an exceptional customer service experience and that the facility is presenting an image consistent with the university. This position will assist with similar projects including the management of the Quad Core Fitness Centers in the halls, supervision of the Operations Assistants who provide facility support, and assist with summer conference planning. Additionally, they will partner with multiple departments in the residential living experience to assess the services that impact the living-learning experience for our students. This position will work closely with their Assistant Director colleagues who are responsible for leading assignment processes and will provide secondary functional support as needed in supporting these operations throughout the year.
Essential Duties & Responsibilities (other Duties May Be Assigned)
  • Front Desk Management (25%)
  • Direct, manage and oversee the operations for the residence hall front desk system ensuring an exceptional customer service experience for stakeholders.
  • Supervise the training, recruitment and evaluation model that results in a high caliber front desk team (with the assistance of the student Desk Coordinator) at every residence hall front desk that will ensure staff are efficient in maintaining desk operations and responsibilities
  • Partner with the Associate Director of Housing in the creation of a long term front desk facility improvement plan that will ensure MTU is providing a cutting edge front desk resource for students
  • Maintain oversight of desk staff payroll and establish an equitable process on wage increases
  • Create a communication plan that will provide regular and timely updates to the residential community about policies, procedures, urgent events, and other pertinent updates related to their housing experience
Quad Core Fitness Center Management Responsibilities (20%)
  • Provide leadership and oversight to the management of the Quad Core Fitness Center facility and provide recommendations for improvements as needed
  • Partner with the Executive Director of the Residential Enterprise to manage the budget for the Quad Core Fitness Center and assemble a short term and long term facility improvement plan
  • Routinely check the Quad Core Fitness Center spaces on a weekly basis and partner with facilities on submitting work orders addressing disrepairs
  • Collect student interest and solicit feedback on ways to improve the Quad Core experience for resident students
Summer Conferencing Responsibilities (20%)
  • Partner with the Marketing and Communications Manager in the recruitment, coordination and efficient execution of the departments summer conferences program
  • Provide excellent customer service to all summer conferencing participants ensuring efficient and accurate smooth operations in all aspects of logistical planning
  • Collaborate with Summer Youth Programs (SYP) as needed in supporting cross over logistical planning between camps and conferences
Housing Assignment responsibilities (20%)
  • Collaborate with the Assistant Directors of Housing and provide secondary support and leadership in managing the housing assignment process for both the residence halls and Daniell Heights apartments
  • Assist the Associate Director of Housing in the successful operations and implementation of housing management software, ensuring efficiency and accuracy of operations and delivery of services to stakeholders
  • Partner with the Assistant Directors in the execution of all housing operations and coordinate processes related to residence hall and Daniell Heights occupancy transactions including but not limited to: room changes, assignments, cancellations, waitlists, room selection, ADA accommodations.
Logistical coordinator for various Housing Projects (15%)
  • Supervise, train, evaluate, and oversee all operations for the the Operational Assistant program including the training, supervision, and overall management for up to five staff who provide operational support to the residence halls
  • Partner with campus stakeholders and lead the logistics in maintaining an efficient move in day process
  • Provide leadership and support as guided to Housing projects as they arise
  • Support and assist department and divisional leaders in efforts to enhance brand, operations, services, visibility, and impact internally and externally, especially within the profession.
  • Apply safety-related knowledge, skills, and practices to everyday work.
  • Actively engage in creating an inclusive, welcoming, and professional work environment for staff, students, and visitors.
  • Participate and actively engage in University continuous improvement initiatives and strategies and apply knowledge to everyday work.
  • Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives. **
  • Insert Safety Language. ***
Required Education, Certifications, Licensures (minimum Requirements)
  • EITHER a Bachelor’s degree in Business, Hospitality Management, or a related field -OR-
  • A High School diploma or General Education Diploma paired with at least five years of full time professional experience demonstrating progressive leadership and growth in executing responsibilities centered around managing project management tasks and leading staff to complete project goals
Required Experience (minimum Requirements)
  • Two years full time experience (by time of hire) with higher education or project management experience in a full time professional capacity.
  • Two years experiences demonstrating responsibilities that required leading and/or supervising staff to complete projects
  • Three years experience using software systems, and personal computers
Desirable Education and/or Experience
  • Master’s degree in Higher Education, Hospitality Management, Business, or a related field is strongly preferred. 3 or more years in a higher education setting. Having experience in the residence life field in a University setting preferred.
Required Knowledge, Skills, And/or Abilities (minimum Requirements)
  • Skills
  • Effective written and oral communication skills as demonstrated through application materials, interview, and/or reference checks.
  • Self-management skills: ability to manage time effectively, learn and contribute to overall departmental tasks and goals.
  • Project coordination skills: ability to lead or contribute to planning or organizing projects, programs, services, etc.
  • Conflict resolution skills: ability to use interpersonal skills to develop and maintain positive professional relationships and resolve conflict in a team environment and with individuals from various diverse backgrounds and experiences.
  • Student knowledge: knowledge of generational college students and the ability to apply student development practices to generation- and audience-specific programs/events/services.
  • Analytical skills: ability to analyze information and offer sound recommendations.
  • Computational skills: ability to perform basic mathematical computations to assist with financial operations and/or data collection, analysis, and reporting.
  • Computer skills: strong proficiency with word processing and spreadsheet software, preferably Microsoft Office or Google Suite. Candidate will need to navigate multiple activities (room assignments, billing, reports, etc.) utilizing housing management software and must have necessary computer skills to achieve this.
Abilities
  • Ability to model self-care and well-being for colleagues and, most importantly, students.
  • Ability to manage emotions, function effectively, and make sound decisions in stressful and crisis situations.
  • Ability to handle multiple projects, services, activities, etc. in a timely and professional manner in a fast-paced and results-oriented environment.
  • Ability to promote and achieve diversity, equity, and inclusion of multi-racial/ethnic, low-income, LGBTQ , veteran, non-traditional, online, disability, first-generation, and others.
  • Ability to be flexible, diplomatic, patient, service-driven, and a self-starter.
  • Ability to work independently under limited supervision and in teams.
  • Ability to make reasoned administrative and procedural decisions and judgments on sensitive and confidential issues.
  • Ability to work evening and weekend hours based on operational need.
  • Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff.
  • Demonstrated commitment to contribute to a safe work environment.
Other (Add the following statement ONLY if required to fulfill essential duties)
Possession of a valid driver's license and ability to comply with Michigan Tech vehicle-use requirements.
  • Insert Safety Language. **
Desirable Knowledge, Skills, And/or Abilities
  • 1. Housing Management Software: Previous experience utilizing housing management software or a strong desire to learn
  • Preparatory knowledge: coursework- or work-based knowledge of student development theories, learning theories, and other theories related to profession.
  • Student knowledge: knowledge of generational college students and the ability to design generation- and audience-specific programs/events/services.
  • Accountability: experience with applying formative, summative, qualitative, and/or quantitative methodologies to assessing student learning outcomes and/or evaluating programs and services.
  • Branding experience: ability to design brochures, event flyers, and/or newsletters
  • Social media experience: ability to develop and manage social media accounts
  • Reporting experience: experience with program databases or software programs used to track, monitor, and report services to students.
  • Ability to plan and execute programs and services based on social justice, cultural responsiveness, anti-racism, and civility.
  • Demonstrated success in, or potential future contributions to, working with persons from diverse backgrounds, creating a sense of belonging, and fostering a fair, objective, welcoming place to work for persons with a wide variety of personal characteristics and viewpoints. **
Language, Mathematics and/or Reasoning Skills
Work Environment and/or Physical Demands
  • WORK ENVIRONMENT:
  • Moving small- to medium-sized boxes of materials in and out office during special events
  • Driving personal or university vehicles or golf-cart during special events to transport materials and supplies to events
  • The noise level in the work environment is usually low to moderate
  • Fast-paced
  • Results-oriented
  • Accountability-driven
  • Agile
  • Day to day work occurs in an office situated in an undergraduate residence hall setting amongst living spaces for students.
  • Evening and weekend hours for this position may be required during peak housing periods such as opening (fall, spring, summer), break periods (Thanksgiving, winter, and spring breaks), and closing (fall, spring, and summer). During the month of August, staff should anticipate a high demand workload in preparation for the opening of the academic year. Time off requests for the month of August are typically unable to be approved.
  • After hours phone calls and callback support to provide operational assistance may be required.
  • This position will be collaboratively supervised by two Assistant Directors of Housing necessitating dual communication.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Personal Protective Equipment: None Required
Required Training And Other Conditions Of EmploymentEvery employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.
Required University Training:
  • Employee Safety Overview
  • Anti-Harassment, Discrimination, Retaliation Training
  • Annual Data Security Training
  • Annual Title IX Training
Required Departmental Training:
  • Every employee at Michigan Technological University will receive the following required training. Additional training may be required by the department.
Required University Training:
  • Employee Safety Overview
  • Anti-Harassment, Discrimination, Retaliation Training
  • Annual Data Security Training
  • Annual Title IX Training
Required Departmental Training: *
  • Adirondack Housing Management Software
  • All applicable trainings as directed
Background Check:Offers of employment are contingent upon and not considered finalized until the required background check, including motor vehicle, has been performed and the results received and assessed.
Other Conditions Of Employment:The successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment. Visa sponsorship is unavailable at this time. This is not an E-Verified Position.
Background Check:Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.
Other Conditions Of Employment:Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of your appointment, and maintain eligibility without sponsorship throughout your appointment.
Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities
Full-Time Equivalent (FTE) % (1=100%)
1.00
FLSA Status
Exempt
Appointment Term
12 months
Shift
1st Shift
Pay Rate/Salary
Negotiable based on Education/Experience, No less than $44,000
Title of Position Supervisor
Associate Director of Housing
Posting Type
Internal & External
Dependent on Funding
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Special Instructions to Applicants (if applicable)
  • Please upload a cover letter, résumé, and three references, ideally as a single PDF document. Screening and interviews may begin immediately, but no appointment will be made prior to the full consideration date. Hiring official may request to speak with the current supervisor prior to extending an offer. Position will remain open until filled.
The screening process may also include a self-assessment of required and desired skills, abilities, and experiences.
Additional Information
  • Michigan Tech is an internationally renowned doctoral research flagship university located in Houghton, MI. Houghton is located in Michigan's scenic Upper Peninsula on the south shore of Lake Superior. The area provides a unique setting where natural beauty, culture, education, and a diversity of residents from around the world come together to share a superb living and learning experience.
We embrace our winters and cherish our summers with an unapologetic spirit of resilience and adventure. We attract students and employees who love “the great outdoors” and are comfortable with not having amenities usually associated with large communities. Interested individuals are strongly encouraged to research the geographical area carefully before applying.
Housing thrives under the leadership of Administration/Auxiliary Services in creating an environment that promotes inclusion and a sense of belonging within the residential community. The collective of offices that support the residential living experience for our students are devoted to creating a dynamic residential living experience that supports students growth and development and prepares them for independent living. All staff are responsible for creating a safe, welcoming, diverse, inclusive, respectful, and caring environment for students, colleagues, and visitors. We seek skilled and diverse colleagues who are student-focused, nimble, self-motivated, and will embrace and respect who we are and what we do.
Before applying, we encourage interested individuals to spend time learning more about who we are, our values, and what we do: https://www.mtu.edu/administration/
Required Education, Certifications, Licensures* (minimum requirements)

Job Summary

JOB TYPE

Full Time

INDUSTRY

Colleges & Universities

SALARY

$69k-95k (estimate)

POST DATE

06/23/2024

EXPIRATION DATE

07/20/2024

WEBSITE

mtu.edu

HEADQUARTERS

HOUGHTON, MI

SIZE

1,000 - 3,000

FOUNDED

1885

CEO

GLENN D MROZ

REVENUE

$50M - $200M

INDUSTRY

Colleges & Universities

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