Our vision is to transform how the world uses information to enrich life for all.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
As an IT Business Process Analyst at Micron, you will be responsible for both implementing new systems and supporting existing systems for global core organizational functions for your domain! You will use the following standardized release procedures: coordinating, planning, monitoring, documenting, testing, and scheduling in a manner consistent with department standards when applicable. You will also help align the capabilities of the company's software and design business processes and requirements based on business needs.
In this role you will be responsible for:

• Gather and formalize business requirements.
• Identify customers impacted by change.
• Collaborate with customers to identify business requirements, vetting against the scope of the initiative.
• Validate requirements with representatives who will be affected by the business process or change and receive sign off from the customers.
• Collaborate with implementation team (including Area Architects, Software Engineers, etc.) to determine best IT solution for identified business problem.
• Collaborate with implementation team to develop estimates of effort for proposed system changes.
• Document (business rules, as is/to be flows, requirements, data configuration, use cases, functional specs, and testing forms).
• Facilitate collaboration between affected groups to gain acceptance of the process changes and complete tasks by the due dates.
• Configure applicable system changes.
• Analyze existing system functionality and business processes in the scope of the business need and design valued, cost-effective solutions that will efficiently function to support the customer requirements.
• Validate configuration changes meet the customers' requirements without negatively impacting existing functionality.
• Identify and/or enter data needed in the development and test environments to validate configuration changes.
• Document system configuration changes.
• Perform the role of Release Manager/Champion as needed.
• Conduct research on software functionality and changes (User groups, Product Support Documentation/OSS, etc.).
• Collaborate with business group members to ensure the full end-to-end business process will function and meet business requirements within the project scope.
• Learn and promote Teamcenter usability standard methodologies. Examples are Revision Control, Change Management, Workflow, RAC, AWC.
• Champion system testing.
• Build, communicate, and coordinate test plans and test cases (integration, functional, user acceptance, regression, security, etc.).
• Perform the role of Tester or Test Manager as needed.
• Manage Issue Analysis to confirm defects.
• Confirm system functionalities in the production environment.
• Provide mentoring and support of software deployments.
• Collaborate with the implementation team to provide early life support for the initiative, taking ownership for transitioning all appropriate information to teams responsible for long term system health and supportability.
• Support service management.
• Collaborate with Operations Managers to define and document Accountable, Responsible, Consulted, Informed (ARCI) and Business Process Modeling Notation (BPMN) models.
• Champion system support documentation quality.
• Recommend improvements to, or new requirements for, business processes and operational procedures.
• Participate in the service assessment by crafting metric catalog entries, reviewing data compliance, and defining standards.

Requirements:
Bachelor's degree in information systems or related field with two years of experience.
As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.
Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
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To learn more about Micron, please visit micron.com/careers
For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at hrsupport_na@micron.com or 1-800-336-8918 (select option #3)
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.