Mid America Bank is Hiring a Part-Time Teller, Wardsville Branch Near Jefferson, MO
Branch HoursLobby Hours: Monday-Friday 8:00am-3:30pm; Saturday 8:00am-11:00am Drive-Up Hours: Monday-Friday 7:30am-6:00pm; Saturday 8:00am-11:00amJob Summary:Mid America Bank seeks a skilled, motivated, and community-driven individual to join our team! The Teller position is responsible for accurately processing customers' routine transactions in a professional and friendly manner. The Teller also interacts regularly with customers and assists them with information regarding their accounts and bank products/services. This exceptional candidate should be able to think critically, possess basic math skills, and the capability to maintain confidentiality.Primary Duties:
Safely and accurately process customers' routine transactions such as cashing checks, depositing money, issuing withdrawals, and collecting loan payments
Issue negotiable items such as cashier's checks
Provide customers access to their safe deposit box
Complete customers' special requests as needed
Maintain supply of cash and currency in personal cash drawer
Count personal cash drawer at the end of each shift to make sure it balances
Reconcile personal cash drawer in the event drawer does not balance
Interact with customers in person, on telephone, or through other electronic communications in a friendly, helpful, and patient manner
Answer customers' basic inquiries about their accounts
Promote the bank's products and services based on customers' needs
Comply with bank operations and security procedures
Maintain confidentiality of customer and bank operations information
Meet all deadlines of any assigned training
Other duties as assigned by supervisor
Skills:
Basic Computer Skills - Using computers to program, set up functions, enter data, or process information
Obtaining Information - Observing, receiving, and otherwise acquiring information from all relevant sources
Decision Making and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems
Communicating, Speaking and Active Listening with Supervisors, and Peers - Providing information to supervisors and co-workers by telephone, in written form, email, or in person
Comprehension and Critical Thinking - Understanding work related documents. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Planning and Organizing - Setting clear objectives, establishing courses of actions, and organizing time to accomplish objectives on or ahead of schedule in an orderly fashion
Initiative - Ability to work independently and complete tasks with limited guidance or instruction
Customer Service - Interacting with customers, understanding customer needs, and explaining service options to customers in a friendly, helpful, and patient manner
Confidentiality - Maintaining the privacy of sensitive information, both customer data and bank data
Compliance with Policies, Procedures, and Standards - Using relevant information and individual judgement to determine whether events or processes comply with laws, regulations, or standards
Attention to Detail - Accuracy in following procedures and instructions and producing quality work
Multitasking - Working on many problems and tasks at the same time
Basic Math Skills - Addition, Subtraction, Multiplication, Division
Ability to count US currency
Excellent data entry skills
Experience:
High school diploma or educational equivalent preferred, not required and/or must be at least 16 years of age at time of employment
Prefer previous experience in customer service or cash handling positions
Years of experience may be substituted for education requirements or related work experience
This job requires skills needed in a typical office environment. This includes computer skills, communication skills, as well as utilization of office equipment