19 Loan Servicing Representative - Harrisburg, PA Jobs in Harrisburg, PA
Mid Penn Bank is Hiring a Loan Servicing Representative - Harrisburg, PA Near Harrisburg, PA
Position OverviewThe Loan Servicing Representative is responsible for performing a variety of duties to support the loan servicing function. As an integral member of the lending team, this individual will monitor pending and current loans, rate changes, and related transactions. The Loan Servicing Representative will coordinate work within the department and with other departments to ensure delivery of superior quality service to both internal and external customers. This is a 100% on-site position in Harrisburg, PA.
Essential Duties And Responsibilities
- Processes changes to loans in the core processing system based on approved documentation.
- Responds to internal and external customer inquiries via phone and the ticketing system.
- Documents credit bureau report disputes; researches and, if necessary, corrects records; prepares written response to borrowers.
- Reviews and verifies maintenance entered by other users of core system for all loan types.
- Reviews ticklers for manual rate changes and other required loan maintenance.
- Reviews daily transaction exception reports and makes appropriate corrections.
- Prepares and processes loan payments.
- Performs loan maintenance changes to the core servicing system, in accordance with current maintenance procedures as needed.
- Coordinates specific work tasks with other personnel within the department as well as with other departments to ensure the smooth and efficient flow of information.
- Accepts and processes draws on lines of credit.
- Completes account research and makes appropriate corrections, including payment adjustments.
- Reviews daily billings, late notices and monthly statements for all loans.
- Processes address changes, in accordance with current address change procedures.
- Adds, and maintains, AFT and ACH loan payment information in the core system.
- Completes billing maintenance and creates manual billing notices.
- Performs Branch Capture end of day processing.
- Produces disbursement checks for loan overpayments.
- Responds to inquiries relating to a particular area, or to requests from customers, other personnel, etc., within given time frames and within established policy.
- Performs duties of other Loan Operations personnel as needed.
- Conducts direct communications, both written and verbal, with customers and other parties.
- Processes customer telephone calls.
- Performs tasks, which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.
- Regular and predictable attendance is required.
- A high school diploma or equivalent.
- A minimum of one (1) year related experience required.
Equipment/Machines
- Telephone
- PC/Computer keyboard
- Printer
- Calculator
- Fax machine
- Copy machine
- Document scanner
- Branch capture machine
Qualified applicants are considered without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, pregnancy, disability, or protected veteran status. We also comply with all applicable laws governing employment practices and do not discriminate on the basis of any unlawful criteria.
Equal Opportunity Employer–Minorities/Females/Veterans/Individuals
Job Summary
Full Time
Banking
$31k-40k (estimate)
04/15/2023
07/26/2024
midpennbank.com
NEWTOWN, PA
200 - 500
1868
Public
SUSAN VON ROHR
$50M - $200M
Banking
Related Companies
About Mid Penn Bank
Mid Penn Bancorp operates as the holding company for Mid Penn Bank that provides commercial banking services.
The job skills required for Loan Servicing Representative - Harrisburg, PA include Loan Servicing, Consumer Loans, Loan Review, Quality Control, Microsoft Excel, Insurance Policies, etc. Having related job skills and expertise will give you an advantage when applying to be a Loan Servicing Representative - Harrisburg, PA. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Loan Servicing Representative - Harrisburg, PA. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Loan Servicing Representative - Harrisburg, PA positions, which can be used as a reference in future career path planning. As a Loan Servicing Representative - Harrisburg, PA, it can be promoted into senior positions as a Loan Servicing Clerk II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Loan Servicing Representative - Harrisburg, PA. You can explore the career advancement for a Loan Servicing Representative - Harrisburg, PA below and select your interested title to get hiring information.
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