You haven't searched anything yet.
Join our award-winning customer service team as a full-time Customer Experience Specialist.
Buscamos candidatos que hablen Español!
to learn about employment opportunities and apply today.
JOB PURPOSE :
This is your opportunity to be part of Midco a leader in communications and technology! As a member of our team, you’ll redefine customer experience, creating meaningful connections with each customer you serve.
Create customer loyalty by providing extraordinary service to each customer via inbound and outbound contacts. Handle customer service calls ranging from billing questions and payments to troubleshooting data or video products and services.
Use creative problem-solving skills to address complex customer questions and concerns while navigating between multiple tools and systems to troubleshoot and update customer accounts accordingly.
Provide an exceptional customer experience by building rapport, expressing empathy, and effectively and accurately resolving customer questions and concerns.
KEY FUNCTIONS :
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES :
EXPERIENCE AND EDUCATION :
WORK ENVIRONMENT AND PHYSICAL DEMANDS :
Last updated : 2024-06-25
Full Time
Television & Broadcasting
$42k-54k (estimate)
06/26/2024
09/24/2024
midco.com
VERMILLION, SD
<25
2012
BRENDA LARSON
$5M - $10M
Television & Broadcasting
The following is the career advancement route for Customer experience positions, which can be used as a reference in future career path planning. As a Customer experience, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer experience. You can explore the career advancement for a Customer experience below and select your interested title to get hiring information.