The People & Culture Generalist is responsible for performing the full-cycle, day-to-day people operations required to support our Property Management teams. The People & Culture Generalist will have a strong focus on managing employee relations matters and conducting investigations, while also handling a variety of other general people operations tasks to support the Property Management Division. Under the guidance of the VP of People & Culture, this role will be responsible for performing, coordinating, and/or communicating team member initiatives related to hiring, onboarding, employee relations, investigations, performance management, HR compliance, risk management, retention, leave administration, policy and procedure interpretation and other team member-related functions as requested.

Essential Duties and Responsibilities

People Operations for the Property Management Division:

• Conducts regular meetings with Property Management leadership providing HR guidance and ensuring people activities are aligned with business needs.
• Acts as the go-to people operations resource supporting employees and managers with all aspects of employee relations and policies and procedures interpretation.
• Effectively communicates with managers to provide direction and guidance on employment issues including disciplinary actions, behavior and conduct issues, terminations, leave administration, workplace conflict and other team member-related issues.
• Manages internal employment investigations process; work with senior leadership to facilitate investigations and actively participate when necessary.
• Provides support to the VP of People & Culture and the broader People & Culture team on employment actions.
• Assists management in preparing performance coaching and formal disciplinary actions, ensuring official documentation is properly maintained to support recommended employment actions.
• Consults with management in developing employee performance improvement plans. Partners with management to ensure proper policies and procedures are followed when preparing notices related to employee counseling and disciplinary actions.
• Regularly reviews forms and processes and makes recommendations for improvements.
• Assists the VP of People & Culture in developing and implementing policies and procedures, preparing and maintaining employment handbook updates on policies and procedures.
• Conducts research and stays up-to-date on employment laws, employee and wage data to ensure compliance with federal, state, and local employment regulations.
• Lends assistance and input with new hire orientation, People & Culture initiatives, and manager development training.
• Works closely with business unit management and employees to improve work relationships, build morale, increase productivity, and increase retention.
• Administers the performance management program, including annual reviews, for assigned business unit.
• Embodies cultural values and aligns daily actions with our mission and company culture. Acts as a change agent and culture champion to ensure we are always thinking about an exceptional employee experience.
• Performs all other duties as assigned.