JOB TITLE: Sales Coordinator

DEPARTMENT: Sales & Catering

SUPERVISOR TITLE: Director
of Sales & Catering

Job Description/Summary: Responsible for supporting the sales team with
some

in-house sales, special client requests and clerical and telemarketing
duties as

assigned, coordinating with the other departments as necessary.

ESSENTIAL JOB FUNCTIONS:

Profit Management

• Assists with making

departmental budgets.

• Knows the hotel’s demand

segments, sources of business for each, and

balances market segments according to supply and
demand.

Guest Services

• Supports guest service as

the hotel’s driving philosophy.

• Personally demonstrates a

commitment to guest service by responding

to guests’ needs.

Marketing and Sales Management

• Develops/assists with

development of the hotel’s marketing and sales

plan based on the hotel’s position and strengths
within each market segment.

• Assists in the

implementation of the hotel’s marketing and sales plan.

• Actively sells room nights

through in-house sales calls, telemarketing, tours, etc.

• Actively sells to in-house

guests (greeting tours, talking with guests at

continental breakfast to surface additional leads,
etc.).

• Knows the competition

well. In addition, is familiar with all “business”

in the market, where that “business” stays and why.

• Uses the resources

available in the Brand manual to surface, call on,

and track potential business.

Additional Responsibilities:

• Any other duties assigned

by Supervisor