3 Application Support Analyst Jobs in Midland, TX
Midland Memorial Hospital is Hiring an Application Support Analyst Near Midland, TX
SHIFT AND SCHEDULEFull Time 8:00 a.m. - 5:00 p.m.
Essential Functions/Performance Expectations
- Install, configure, support, and maintain software applications as assigned.
- Work with hospital departmental staff and super-users to continuously optimize and improve the functionality of the hospital application.
- Develop and maintain documentation of all application, database, interface, and associated services to facilitate the management, optimization, expansion, and troubleshooting of the hospital’s business applications.
- Develop and maintain adequate configuration documentation to ensure rapid deployment or repair of existing software components to ensure business continuity.
- Work to ensure excellent application security of all protected information in accordance with hospital policies and procedures, including those defined by HIPAA and other industry standards.
- Monitor software capacity, performance, and lifecycle to ensure continuity of adequate functionality.
- Research and recommend new technologies to facilitate the performance of the hospital’s business objectives.
- Ensure that all software and associated workflows meet hospital and industry standards.
- Undertake routine preventative measures to implement, maintain, and monitor software security and performance.
- Provide input to projects, training or information to individuals on tasks and projects which include a software component.
- Analyze and resolve faults, including those of both major and minor impact to the hospital application, utilizing the tools and documentation standards defined by HIS departmental policies and procedures.
- Work with other departments, including those within and outside the HIS department, in fulfillment of hospital tasks and projects.
- Monitor the use, by hospital employees, of software resources to ensure compliance of hospital standard use policies.
- Resolve assigned support and service requests in a timely, effective, and courteous manner; utilizing tools and documentation as defined by HIS policy.
- Perform maintenance activities in pursuit of all general responsibilities specific to position.
- Participate in assigned meetings, committees, etc. in accordance with assigned responsibilities.
- Participate in projects at a level in accordance with respective job responsibilities.
- Contribute to the departmental knowledge base, in order to improve documentation of existing systems and problem resolutions.
- Complete tasks in a timely and effective manner as assigned.
- Serve as subject matter expert on multiple department specific focus areas, as assigned by management.
- Act as general support for hospital applications and acts as specialist support for large department, or multiple smaller departments, as assigned. Act as support coordinator for larger tasks and issues, as assigned.
- Act as specialist support for large department, or multiple smaller departments, as assigned.
- Act as support coordinator for larger tasks and issues, as assigned.
- Coordinate service-line support on behalf of application support team for major issues or projects, as assigned.
- Participate as a subject matter expert in assigned projects, successfully delivering on significant task loads with minimal management input.
- Direct work team for project, as assigned by PM or manager.
- Serve as project manager for application projects.
- Investigate and recommend new application solutions.
- Bachelor’s degree in relevant field, or equivalent experience, required.
- Industry specific training required.
- 4-10 years of experience as application support analyst required.
- Industry specific associate-level or professional-level certification required, although significant relevant job experience may be substituted.
- Demonstrated skillset in multiple relevant technologies \ applications required.
- Demonstrated customer-service and communication skills required.
- Demonstrated capability of delivering successful projects of a significant scale required.
- Stand, walk, sit, stoop, reach, lift, see, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.
Job Summary
Full Time
Ancillary Healthcare
$57k-78k (estimate)
06/24/2024
07/12/2024
midlandhealth.org
KANSAS CITY, MO
25 - 50
Private
RESHUNDA N FUGATE
$50M - $200M
Ancillary Healthcare
Related Companies
The job skills required for Application Support Analyst include Application Support, Troubleshooting, Customer Service, Communication Skills, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be an Application Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Application Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Application Support Analyst positions, which can be used as a reference in future career path planning. As an Application Support Analyst, it can be promoted into senior positions as an Applications Support Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Application Support Analyst. You can explore the career advancement for an Application Support Analyst below and select your interested title to get hiring information.
If you are interested in becoming an Application Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Application Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Application Support Analyst job description and responsibilities
Application support analysts respond to application support requests for smartphone or computer applications.
03/14/2022: Amarillo, TX
Often part of a wider team, they are responsible for the smooth operation of specific software applications within an organization or to the end-user.
03/20/2022: Pittsfield, MA
They provide first and second line application support, resolving technical queries, and communicating solutions directly to customers.
01/21/2022: Spokane, WA
Application support analysts provide customer service to users of applications on smartphones and computers.
01/24/2022: Juneau, AK
These analysts make recommendations as to the selection and customization of applications to best align with user needs and high-level goals related to budget and productivity.
02/15/2022: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Application Support Analyst jobs
Successful Application Support Analysts are abstract and creative thinkers who thrive on tackling difficult challenges.
03/14/2022: Charlotte, NC
Many applications work with databases and run on server operating systems, so the analyst also should be able to troubleshoot these.
12/27/2021: South Bend, IN
Application support analysts need both technical and human skills to perform their duties effectively.
03/08/2022: Fort Lauderdale, FL
Application support analysts can provide support through email, phone calls or live chat.
01/18/2022: Frankfort, KY
Applications support usually offers technical support and human support.
03/11/2022: Omaha, NE
Step 3: View the best colleges and universities for Application Support Analyst.
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