Description

Medical Receptionist Call Center 

MidLantic Urology was founded on the desire to advance urology health care for our patients. Our merger of the top urology groups in Philadelphia not only gives us the most recognizable and skilled urologists but also empowers us with the resources to continue to innovate with the most advanced treatments backed by clinical research.

Our approach comes directly from the private practice model. We believe in highly personalized and compassionate care. Our specialists are by our patient’s side throughout their entire care journey. With 47 state-of-the art locations located throughout the region, we strive to provide the most convenient access to all our patients.

The MidLantic Urology team thrives on pushing the envelope of what’s possible in urological medicine. Our advancement of urology health through clinical research makes us a stronger practice. We’re passionate about raising the bar for urological care in service of our patients. And we’re just getting started.

No nights! No weekends!

Job Overview:

We are a fast-paced urology practice seeking a friendly, compassionate, and organized medical receptionist to join our team. Candidate must be a quick learner, use good judgment, and have great customer service skills. In this role, you will assist with patient check-in/out, insurance verification, patient scheduling and other duties for the office. Must be available Monday through Friday. Learn more about our practice by visiting our website: https://midlanticurology.com/

Essential functions include but are not limited to:

• Responsible for acquiring critical demographic, financial, medical and insurance information and signed forms from patients in a professional, courteous, caring and compassionate atmosphere.
• Ensure patients are greeted and registered in a timely manner
• Ensure all patients are registered in the system prior to receiving service
• Listens to patients and takes actions to appropriately and successfully address patient concerns
• Obtain the necessary demographic, financial and medical insurance information
• Obtains patient’s and/or responsible party’s signatures on required registration form and provides required regulatory brochures as needed to patients and/or responsible party

Additional Info:

• Compensation is commensurate with experience.
• A competitive benefits package and paid vacation is offered.

MidLantic Urology is an equal opportunity employer

Requirements

Qualifications:

• One-year customer service experience required
• Healthcare registration or admitting experience preferred
• Knowledge of medical terminology and familiarity with health care billing and authorization preferred