Midsouth Pain Treatment, a PartnerCare affiliated company, is seeking a full-time Care Coordination Specialist, to join our growing and established practice in Southaven, MS (Midsouth HQ).

Our practice focuses on taking care of the patient with a comprehensive plan, delivering high customer service, keeping patients safe and well-informed and reducing patients' pain as much as possible.

Our mission is to deliver comprehensive care to help musculoskeletal and pain management patients live their best lives possible. Our team of physicians, nurses, anesthesiologists, and staff are dedicated to ensuring that patients can improve their quality of life with pain relief that involves the use of cutting-edge technology.

Tasks and Responsibilities:

• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payment if applicable
• Verifying insurances verifying copays and deductibles.
• Understanding insurance plans and being able to explain in network vs out of network plans to patients.
• Utilizing insurance portals to obtain referrals, verifications, etc
• Answering calls and directing other calls to other departments, as needed.
• Answering questions regarding services.
• Managing medical records, charts, reports, and correspondence.
• Medical scheduling and EClinicalWorks experience (Preferred)

We prefer at least two years of experience but are willing to train newer teammates with the right focus on patient care, service, and teamwork.

PartnerCare offers competitive compensation, superior benefits (medical, dental, vision, 401(k), life/disability insurance), and so much more!

Education and Experience:

• High School graduate/GED required; college degree preferred.
• EClinicalWorks (Preferred).
• Excellent oral and written communication skills.
• Basic typing and keyboarding skills.
• Strong organizational and interpersonal skills
• Knowledge of HIPPA and client confidentiality laws

About the Practice:

MidSouth Pain Treatment Center (MPTC) was founded in 2000, with the goal of addressing the lack of treatment options for pain-related medical issues in rural areas. MPTC has become one of the largest practices in the Western Tennessee and Northern Mississippi region, with locations in Oxford, MS, Tupelo, MS, Jackson, TN, and Cordova, TN. MidSouth provides a broad range of interventional pain management services with top procedures including lumbar, thoracic, surgical branch blocks, radio frequency nerve ablation, medial nerve blocks, and epidural injections, among others.

MidSouth Pain Treatment Center is an affiliate of PartnerCare, a leading provider of interventional pain management and musculoskeletal services headquartered in Tampa, FL. Across over 30 locations in Florida, Georgia, North Carolina, Mississippi, and Tennessee, PartnerCare provides comprehensive care to its patients, offering minimally invasive alternatives to surgery that address the root causes of patients’ pain and help them live their best lives possible.

PartnerCare is an equal opportunity employer, dedicated to creating a workplace that is free of harassment and discrimination. We base our employment decisions solely on business needs, job requirements, and qualifications. We do not tolerate discrimination or bias based on race, color, creed, sex, sexual orientation, gender identity, age, religion, national origin, citizenship status, disability, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work setting:

• Clinic
• In-person

Experience:

• Insurance verification: 2 years (Preferred)

Work Location: In person