Full Time | Ambulatory Healthcare Services2 Weeks Ago
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Midtown Community Health Center is Hiring a Medical Assistant/Medical Receptionist Near Salt Lake, UT
Job Position: Medical Assistant/Medical Receptionist Schedule: Full-time, Mon-Fri between 7:30 am-6:00 pm Starting Pay: $18.00 depending on experience Benefits: Medical, Dental, Vision, Paid Time Off, Paid Holidays, 403(b), 403(b) matching, $100,000 company-paid life insurance, and other voluntary benefits. General DescriptionAssists medical providers in providing quality care by collecting accurate information and all necessary vitals. Serves as a point of contact between the provider and patient through follow-up phone calls and prescription refills. Assures that patient care areas are cleaned and stocked for patient care. Conducts weekly inventories of assigned treatment/exam rooms. Assists in serving unscheduled patients and non-provider visits. Performs and documents laboratory tests and applicable quality control. Coordinates patient referrals and maintains a referral log. Administers and documents immunizations. Serves as the initial point of contact for patients and other visitors. Responsible for completing the registration process, obtaining signatures on release and consent forms, verifying and updating patient demographic and insurance information, and collecting fees. Other duties as assigned to meet the needs of the organization Responsibilities
Promotes positive customer relations in dealing with patients, visitors, and other employees
Demonstrates caring qualities and customer service skills consistent with MTCHC values when engaging with patients, visitors, or other employees
Ability to resolve conflict with others quickly
Uses two patient identifiers during any patient interaction
Correctly enters and updates patient information on demographic screens
Understands and correctly uses consent for treatment documents
Properly assigns sliding fee schedules to patients
Collects payments in accordance with MTCHC policies/ able to explain sliding fees and flat charges
Completes, scans, and labels HIPAA paperwork and other registration documents
Identifies eligibility for special programs (VFC, UCCP, Head Start, etc.)
Enters payment information correctly
Schedules appointments by visit types
Places appropriate alert notes in eCW
Reminds patients of POI, co-pay, POR, medication lists, and shot records
Makes reminder calls for pre-scheduled appointments regularly and documents the outcome of calls accurately
Ensures telephone encounters are used correctly and messages are free from spelling errors
Verifies and updates telephone encounter fields, and assigns messages to the correct recipient in a timely manner
Maintains confidentiality and HIPPA policies
Performs & documents laboratory quality control to include actions taken for out-of-range or unexpected values
Complies with VFC eligibility guidelines
Adheres to Universal Precautions and Biohazard waste guidelines
Assures rooms are stocked with medical supplies for each visit. Turns in weekly inventory to the center manager
Understands & Adheres to Standing Orders
Uses USIIS in efforts to improve Immunization rates
Understands and follows ACIP Immunization guidelines
Uses two patient identifiers during any patient interaction
Accurately completes MA visit Encounters with all pertinent billing information entered correctly
Documentation of patient visits meets MTCHC charting protocols (CC, Social, family history, medical history, surgical history, hospitalizations, etc.)
Review current medications during each office visit
Tracks referrals/Diagnostic imaging to ensure timely return of results/notes
Tracks lab results to ensure return in a timely manner
Sends out labs accurately by attaching ICD-9/ ICD-10 codes and pertinent billing information. Processes specimens correctly
Correctly scans and attaches documents into ECW, attaching orders appropriately
Obtains and documents vitals accurately and completely
Responds to Telephone Encounters in a timely manner. Documentation is clear and complete
Assists in the training of students and new employees
Other Duties as assigned
Minimum Qualifications
Completion of medical assistant program OR may substitute education for 1-year minimum experience in a similar setting OR may substitute if CNA certification is up to date OR phlebotomist certification is up to date.
Previous experience providing care to medically underserved patients preferred.
Required license- None
Other SkillsAbility to effectively communicate verbally and written in English and Spanish. Demonstrates ability to relate well with others in a team-based environment, works quickly and accurately under pressure, and has the ability to learn computer skills. Proficient in MS Outlook, Word, and Excel. Salary: $18.00 per hour Job Posted by ApplicantPro