Midway Nissan is Hiring a CSI / Customer Service Coordinator Near Phoenix, AZ
Midway Nissan is looking for an energetic and detail-oriented individual to join our customer service team as a CSI / Customer Service Coordinator. The right candidate will have a positive attitude and a passion for serving customers. MONDAY-SATURDAY 10-7 or 11-8 What We Offer
Medical, Dental, and Vision Insurance
401(k) plans
Paid Vacation
Paid Sick Days
Growth opportunities
Friendly work environment
Responsibilities
Meet and greet customers in a professional manner in-person & on the phone
Service appointment scheduling for customers over the phone and in person.
Appointment confirmation 24 hours prior to scheduled appointment.
Processing payments and invoicing and other miscellaneous office duties
Provide basic information to callers who have general inquiries
Follow up calls to maintain high satisfaction rating with guests
Handle customer complaints with integrity and poise
Provide general administrative and clerical support including mailing, scanning, faxing and copying
Maintain office supplies for specific location
Qualifications
Excellent communication and organizational skills
Punctual nature and ability to handle schedule flexibility
Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously
Must be willing to submit to a drug screen & background check
Midway Nissan has been a long standing business providing automobiles, careers and stability in our community for over 20 years. Our employees are our main focus in helping to grow our business. As a proud member of the community of North Phoenix, AZ, we also recognize the value of giving back to the community. That's why we've given back to a variety of local charities and youth organizations throughout the 20 years we've been here. The customer always comes first but without great employees we could not achieve this. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.