Midwest Clinical Resource in Southwest Wisconsin is Hiring an Interim Executive Director Full-Time - ALL SHIFTS Near Wisconsin Dells, WI
Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary/Objective:Responsible for overall center management, profitability, operations, and direction in all aspects. Accountable for, but not limited to, census development, management of accounts receivable and collections, maximization of Net Operating Income, resident/patient care, state and federal survey compliance, positive employee relations, a positive return on investment, an effective business plan and implementation of Center core programs. Acts as the Center representative in the center and community. Follows all Center policies and procedures. Completes rounds of entire center premises at least daily to ensure compliance with all policies, procedures and regulations. Essential Functions
Supervisory Responsibilities:
Makes daily work assignments
Directs the work of employees
Schedules lunch and rest breaks
Authorized early departure from work
Authorizes overtime
Reassigns employees from one area to another area as center needs dictate
Prepares written evaluations of assigned employees
Enforces center policies with authority to issue Disciplinary Action Reports as needed
Initials time records to authorize variances
Interviews applicants that will be assigned to his/her area of responsibility
Receives and handles employee complaints
Participates in training programs and assists in orientation of new staff
Business Plan
Annually develops and implements a sound business plan that results in provision of quality care and a maximum return on investment
Reviews business plan with department heads at least quarterly to ensure that goals are attained
Census/Mix Management
Ensures maximum census development
Establishes and reviews Census and Mix objectives in conjunction with the budget and business plan
Oversees the placement of prospective residents to ensure that residents' physical, mental and psychosocial needs are met by the center and who meet the financial requirements
Accounts Receivable
Ensures the maximum collection of accounts receivable
Reviews Aged Trial Balance (ATB) and oversees the collection of Accounts Receivable by the business office manager
Compliance
Ensures an effective Performance Improvement (PI) process is in place to identify and resolve center problems
Ensures center PI programs achieve compliance expectations as measured by state, federal, and Quality Validation (QV) surveys
Net Operating Income
Responsible for control of labor and supply expenses on a Per Resident Day (PPD) basis
Responsible for maximization of revenue opportunities including ancillary opportunities
Labor and Workforce Planning
Directs workforce of the center
Controls labor expenses for dollars and hours on a PPD basis
Authorizes overtime
Ensures effective workforce planning and recruits quality candidates
Authorizes early departure from work
Ensures Employee Survey is conducted annually and develops an action plan to correct issues identified. Plans meetings to address issues identified
Receives and handles employee complaints
Attends meetings and conferences as required
Enforces center policies and issues Disciplinary Action Reports as needed
Suspends employees for disciplinary violations as required
Reviews and approves center payroll and time records
Participate in the interview and selection process for key positions
Participates in training programs and assists in orientation of new staff
Reimbursement
Ensures all reimbursement opportunities are fully attained
Participates in Affirmative Action Plan development (as required by state or reimbursement entity)
Resident Trust Accounts
Supervise administration of resident trust accounts
Audits resident trust accounts quarterly
Consumer Satisfaction
Responsible for overall consumer satisfaction
Reviews Consumer Satisfaction Surveys to ensure that the center is meeting customer expectations
Ensures that the center's PI committee reviews the Consumer Satisfaction Survey results and develops appropriate action plans to correct problems identified
Performance Planning and Review Guide (PPRG)
With Director of Operations, establishes annual goals and objectives
Annually develops performance objectives for each department head. Quarterly evaluates the status of objectives and performance of standards. Annually makes salary recommendations based on performance
Ensures department heads provide fair and accurate evaluations of their employees on a timely basis
Risk Management
Ensures that the center has an active, effective Safety Committee and Employee Care Coordinator
Reviews lost days to ensure center safety programs and claims management are effective
Ensures center's compliance with all safety requirements and OSHA regulations
Follows all federal, state, and company reporting requirements
Implements transitional duty policy for the center (for individuals with a Center on-the-job injury)
Environmental
Oversees the proper maintenance of the building, grounds and equipment to ensure a safe, sanitary, and attractive environment for residents/patients and employees and to protect company assets through proper preventative maintenance
Ensures Major Expenditure Authorization process is followed
Budget
Participates in development of center budget
Operates the center within budgetary guidelines
Provides department heads with departmental budget and holds department heads accountable for operating within their budget
Required Education and Experience
Current state license as Nursing Home Administrator
Previous experience in post-acute care setting
Demonstrated success leading a fun and productive work environment
Preferred Education and Experience
Experience in a fast-paced environment
BENEFITS We offer a comprehensive benefit packages which includes: * Health insurance for full-time employees starting the first of the month following 30 days of employment * Dental and vision insurance for full and part-time staff * 401(K) Program for full and part-time staff * 6 paid holidays plus one floating holiday for full-time staff * Company paid life insurance for full-time staff * Voluntary life and disability insurance for full-time staff * Paid Time Off