Job Summary:

Provide assistance with patient care in a private practice ENT office setting. LPN or RN preferred. Certified Medical Assistant considered. Wage dependent on credentials and related experience.

Primary Duties and Responsibilities:

• Place patient in exam room for provider evaluation
• Obtain medical history
• Verify patient information
• Assist provider during examination and treatment
• Take vital signs
• Assist with procedure set up and process as directed by the treating provider
• Educate patients
• Complete records
• Maintain supplies, clean rooms and equipment, and stock rooms with required supplies
• Maintain and operate all clinical equipment, including calibration and record keeping in accordance with current policy and procedures
• Maintain safe, secure, and healthy work environment
• Conduct business in a service-orientated manner that is attentive, cooperative, sensitive and respectful when dealing with patients, visitors and all colleagues
• Attend all meetings as required
• Complete required certifications and becomes proficient in clinic systems and procedures
• May assist with clerical activities related to appointment scheduling and patient intake, data verification, office communication and scanning of patient records
• Able to follow all rules in the Employee Handbook
• Perform other duties as assigned

Job requirements:

• Measures of performance
• Exceptional Customer Service
• Education/credentials
• High School Graduate or GED
• Continuing education to maintain license or certification as applicable
• Demonstrated Job-Related Skills/ Competencies:
• Attention to detail
• Customer service skills
• Problem solving skills
• Basic knowledge of clinical procedures and medical anatomy
• Documentation skills
• Effective communication and interaction with employers, patients, providers and other colleagues. Ability to use tact and diplomacy appropriate to the situation.
• Working conditions:
• Fast paced medical office
• This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.

Job Type: Full-time

Pay: From $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Medical specialties:

• Otolaryngology
• Surgery

Schedule:

• Day shift
• Monday to Friday

Work setting:

• Clinic
• In-person

Education:

• High school or equivalent (Required)

Work Location: In person