20 Customer Service Specialist Jobs in Merced, CA
Milan Institute is Hiring a Customer Service Specialist Near Merced, CA
Position OverviewAs a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing client appointments, providing excellent service, and supporting our students' learning and development. This position offers a unique opportunity to work in a dynamic and creative environment while assisting in shaping the next generation of beauty professionals.
Responsibilities
- Greet and welcome salon clients in a friendly and professional manner, creating a positive first impression.
- Assist clients in scheduling appointments, managing their preferences, and addressing any inquiries or concerns.
- Collaborate with salon instructors and students to coordinate and manage client bookings, ensuring efficient scheduling and smooth salon operations.
- Provide exceptional customer service, attending to clients’ needs and preferences throughout their salon experience.
- Maintain a clean and organized salon floor, including workstations, tools, and common areas, to ensure a professional and inviting atmosphere.
- Handle client complaints or issues professionally and on time, working towards resolutions and maintaining client satisfaction.
- Process payments and manage cash register transactions.
- Promote salon services and special promotions to clients, encouraging repeat business and generating referrals.
- Stay updated with industry trends, techniques, and product knowledge to provide knowledgeable recommendations to clients and students.
- Assist with other administrative tasks and salon projects as needed.
- High school diploma or equivalent is preferred. Additional education or training in customer service or hospitality is preferred.
- Previous experience in a customer service role, preferably in the beauty or salon industry.
- Strong interpersonal skills with the ability to communicate effectively and professionally with clients, students, and staff.
- Excellent organizational skills and attention to detail in managing appointments and salon operations.
- Enthusiasm for working with students and supporting their learning and development.
- Ability to multitask, work in a fast-paced environment, and adapt to changing priorities.
- Proficiency in using salon management software or booking systems is a plus.
- Basic knowledge of cosmetology services, terminology, and beauty product brands.
- Professional appearance and grooming standards to represent the institution and maintain a positive salon environment.
- Flexibility to work evenings and weekends based on salon hours and client demands.
If you're interested, Apply Now!Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at www.milaninstitute.edu to learn more about Milan Institute. You may visit the Milan Institute website at www.milaninstitute.edu for information on campus crime statistics.
Job Summary
Part Time
Education & Training Services
$48k-60k (estimate)
04/21/2023
07/25/2024
milaninstitute.edu
ALLENDALE, CA
50 - 100
1985
Private
JILL WELLS
$10M - $50M
Education & Training Services
Related Companies
The job skills required for Customer Service Specialist include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
Similar Jobs
Popular Articles
