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Shift supervisors, also known as shift managers, are responsible for managing operations during their shift. They are key members of the management team and perform a variety of tasks to ensure customer satisfaction, meet performance targets, and comply with company policies.
Here are some responsibilities of a shift supervisor:
Shift operations:
Coordinate and supervise shift operations to ensure they meet quality standards and productivity targets.
Staffing:
Manage work schedules, allocate tasks, and ensure there are enough staff for each shift. Train new employees and develop the skills of existing staff.
Inventory management:
Ensure that the business is well stocked and ready for upcoming shifts. Make sure that inventory received is high quality to avoid customer complaints.
Customer service:
Monitor customer service and manage complaints.
Compliance:
Ensure compliance with company policies and procedures, as well as legal requirements. Oversee cash handling and transactions to ensure accuracy and compliance.
Safety and hygiene:
Maintain a clean and organized work environment, and enforce hygiene and safety standards. Respond to injuries and serious operational concerns as required.
Full Time
$33k-47k (estimate)
06/23/2024
08/27/2024
The following is the career advancement route for Shift Supervisor positions, which can be used as a reference in future career path planning. As a Shift Supervisor, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Shift Supervisor. You can explore the career advancement for a Shift Supervisor below and select your interested title to get hiring information.