We are currently recruiting a professional and reliable dispatcher to act as our company’s first point of contact for emergency and non-emergency calls. In this position, you will be in charge of maintaining call logs, monitoring routes, transferring messages, and directing field units.

• Answer emergency and non-emergency calls & document important information.
• Respond to any issues and follow-up by coordinating with the appropriate departments or field units.
• Operate and manage a multi-line telephone console system.
• Respond to queries related to products and deliveries.
• Use the radio, phone or computer to direct crews and other field units to the appropriate sites.
• Prioritize and organize calls according to urgency.
• Supervise the route and status of field units to prioritize their daily schedule.
• Maintain and update call logs, call records and other important documentation.

Requirements:

• High school diploma or equivalent qualification is required.
• Prior experience in a similar role preferred.
• Knowledge of emergency processes and procedures.
• Excellent communication and interpersonal skills.
• Proficient in MS Office with proven experience in data entry.

The starting salary for this position is $17.20 per hour plus an additional $4.57 per hour in cash fringe benefits for a maximum hourly rate of up to $21.77 with the possibility of additional weekly performance incentives.

*Cash fringe benefits may be used to purchase Medical/Health Insurances or any other voluntary coverages or may be used as an additional cash hourly benefit. *

Benefits:

• 401(k) matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance-Company Paid
• Life Insurance-Voluntary
• Disability Insurance
• Flexible Spending Account (HSA)
• Sick Time Off
• Vacation Time
• 11 Paid Federal Holidays