Medical Assistant - Internal Medicine Group

Job Description:

Mill City Medical Group (MCMG) is seeking a Clinical Assistant to join our team. As a Clinical Assistant for MCMG you are joining a team that strives to be the best for Primary Care. You will be leading the nation with a system that supports the entire care of each MCMG patient. A model we believe is THE BEST FOR PRIMARY CARE! Rooted in a long history of clinical excellence and commitment to the highest ethical standards, you will be part of a model for primary care that creates a more holistic, value based, view of patient care and gives physicians more time to focus on building relationships with patients and each other. This position is responsible for providing clinical support to ensure efficient delivery of primary health care and creating a positive patient experience. This role will be full-time.

Duties/Responsibilities:

• Work closely with the clinical care team to deliver the best care for our patients.
• Ensure patients have a positive experience whether in-person or on the phone.
• Interview patients regarding medical concerns and obtain medical history.
• Prepare patients and treatment rooms for exams. Drape patients and position instruments and equipment.
• Measure vital signs, such as pulse rate, temperature, blood pressure, weight, and height. Record vital signs and other health-related issues on patients’ charts.
• Set-up EKG machines, administer injections, and perform routine specimen collection and tests.
• Assist in performing routine medical procedures as requested.
• Assist in patient education with related educational tools, periodicals, flyers, and handouts.
• Maintain a clean and well-organized work area.
• Maintain patient confidentiality in alignment with HIPAA regulation.
• Provide medical triage via telephone to patients as needed.
• Assisting with front office duties as needed.
• Help with scheduling appointments and referrals.
• All other duties as assigned.

Education, Licensure, & Certification Requirements:

• High School diploma or equivalent
• Graduate of a Medical Assistant program or LPN.
• Must have proficient computer skills
• Ability to work with a variety of teams and practice locations
• Previous experience as a Patient Service Representative also considered.

Knowledge, Skills & Abilities

• Superior service attitude
• Compassionate and kind
• Excellent interpersonal skills with patients, work colleagues, and the general public
• Excellent communication skills whether in person, via telephone and/or in writing
• Ability to work efficiently and document clearly in an electronic health record
• Ability to react calmly and effectively in emergency situations
• Excellent organizational and time management skills with ability to prioritize effectively
• Flexibility and proven ability to handle multiple tasks and asks for direction when appropriate
• Works well both independently and as part of a multidisciplinary team
• Demonstrates intellectual independence and initiative and has a desire to learn and develop new skills and better methods of completing work efforts.
• Comfortable in a high performing practice culture that promotes ongoing change toward process improvement.
• Knowledge of patient care, examination, diagnostic, and treatment room terminology and procedures
• Skill in assisting in a variety of treatments and medications, as directed
• Skill in establishing and maintaining effective working relationships with patients and medical staff
• Strong knowledge of HIPAA and understanding of patient privacy and ability to demonstrate a high level of confidentiality