General Summary of Duties: This position is responsible for notifying current and former patient of their delinquent account and attempt to obtain a payment.

Essential Functions:

• Records any and all collection efforts taken on individual accounts
• Communicate with other staff, primarily front office and financial counselor, payment posters, patients and physicians as needed
• Research unpaid and denied claims to facilitate the processing and receipt of payment.
• Ability to work with high volume of accounts while maintaining attention to detail and accuracy
• Review correspondence from incoming faxes, mail and email

Experience:

• Minimum of 1 year experience as patient collector in a hospital or multi-specialty practice setting-preferred

Requirements:

• High School Diploma or equivalent-required
• Minimum of 1 year experience as patient collector-preferred

Knowledge/Skills:

• Working knowledge of billing practices, CPT codes, and ICD10s
• Proficiency with electronic medical records (EMR) and practice management software
• Effective interpersonal and communication skills
• Knowledge of medical terminology
• Ability to organize, multi-task, and meet deadlines
• Excellent problem-solving skills

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Medical collection: 2 years (Required)

Work Location: In person