1 Implementation Associate (Salon and Spa Space) Job in Jersey, NJ
Millennium Systems International is Hiring an Implementation Associate (Salon and Spa Space) Near Jersey, NJ
Millennium Systems International is an exciting and dynamic software company based in Parsippany, NJ and was founded in 1987 to provide the beauty and wellness industry with forward-thinking, powerful management software and vital tools. We’ve built a company based on revolutionary technology, outstanding support, and more importantly, a strong passion to educate salon and spa owners on how to sustain success. Our software is utilized in thousands of salons and spas in over 36 countries, processes billions of dollars in transactions per year and is used by hundreds of thousands of users. Millennium Systems International is honored to have been named a New Jersey Top Workplace for 2022 and 2023! We have also just won Top Workplaces Culture Award!
Implementation Associate
This position is responsible for all inbound inquiries through the implementation call center. This will include clients who have Digital Implementation packages but may also include general questions from clients who have a higher-level implementation package needing immediate assistance.
Primary Responsibilities
o Answers queue calls, live chats, inbound department emails
o Completes assigned data entry projects with Meevo UI and/or data conversion templates
o Covers scheduled milestone calls as required
o Covers Scheduled Meevo trainings/webinars as required
Secondary Responsibilities
o Performs general follow up calls for Implementation Specialists as needed
o Responsible for merchant activations
o Completing assigned onboarding tickets
o Meevo addon / business booster setups
o Conducts Meevo trainings as needed to assist client learning
o Completes a variety of other “gap” projects as assigned by Implementation Management
o Exports data as assigned by Data Services
Requirements
o AA/AS degree preferred. Front Desk experience in a spa or salon is very helpful.
o 1 years of SaaS Point of Sale support or Implementation experience
o Will be expected to complete Meevo onboarding and certification courses
o Matching PI profile
Benefits
- Paid time off
- Health insurance
- 401(k) matching
- Dental insurance
- Life insurance
- Vision insurance
- Employee assistance program
- WORK FROM HOME
Schedule
- Monday to Friday
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Experience:
- Front desk: 1 year (Required)
Location:
- New Jersey (Preferred)
Work Location: Remote
Job Summary
Full Time
$83k-110k (estimate)
06/17/2024
08/21/2024
millenniumsi.com
Parsippany, NJ
200 - 500
Related Companies
The job skills required for Implementation Associate (Salon and Spa Space) include Onboarding, Data Conversion, etc. Having related job skills and expertise will give you an advantage when applying to be an Implementation Associate (Salon and Spa Space). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Implementation Associate (Salon and Spa Space). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Implementation Associate (Salon and Spa Space) positions, which can be used as a reference in future career path planning. As an Implementation Associate (Salon and Spa Space), it can be promoted into senior positions as an Implementation Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Implementation Associate (Salon and Spa Space). You can explore the career advancement for an Implementation Associate (Salon and Spa Space) below and select your interested title to get hiring information.
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