5 Call Center Representative Jobs in Stuart, FL
millenniumsoft is Hiring a Call Center Representative Near Stuart, FL
- This is a call center role with metrics needed. Call Center experience is preferred.
- Some medical billing or insurance is very helpful.
- Paid training is provided. We are looking for people who are seeking long term careers.
- This is a possible temp to perm role.
- Good computer skills required with strong Microsoft Office experience.
- Will be performing alpha and numeric data entry. Candidate should have strong ability to retain verbal information and strong verbal communication skills.
- To verify new patient insurance coverage and to re-verify existing patient insurance coverage for medical supply eligibility and billing purposes
- Verification and documentation of new patient insurance coverage and coordinating costs for supplies in order to communicate to the patient and billing what the patient order cost will be
- Re-verification of existing patient insurance coverage to ensure that repeat order cost and eligibility is communicated to the patient and the billing department
- Contact insurance carriers to request any prior authorizations as needed for patients that must seek prior approval before obtaining medical supplies
- Special verification projects for newly contracted insurance plans and audit of any patients that may be impacted
- Verification of insurance coverage through HIPAA and regulatory complaint out bound phone calls or via the providers online portal
- Communication internally with Sales operations or Medical Billing operations of insurance eligibility for each new and existing patient in order to complete the sale or obtain further medical documentation
- Communication externally with patients to explain information received relative to their insurance benefit and how it relates to their medical supply purchase
- Develops and maintains knowledge in medical terminology, billing and insurance guidelines
- Ability to identify and professionally resolve insurance verification related issues
- Track daily production and submit daily log to direct supervisor.
- Maintain a positive work atmosphere that embodies Liberator’s philosophy- Professional excellence, teamwork and integrity.
- Performs other duties and tasks as assigned
- No supervisory responsibilities
- Provides work direction only
- Provides work direction plus has responsibility for hiring, promotions, transfers, performance management, discipline, and discharge.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- High School Diploma or general education degree (GED);
- One to two years related experience and/or training; or equivalent combination of education and experience.
- Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools. Ability to write internal and external business correspondence.
- Ability to effectively present information and respond to questions from management, team members, and/or customers.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply intermediate math skills.
- Ability to solve practical problems and deal with a variety of variables.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Advanced analytical reasoning to include ability to forecast exponentials within work flow processes and reason against outside factors.
- Knowledge of Microsoft Office Applications, Access or other database software
- Telecommunications: ability to utilize or knowledge of call center telecommunications software
- No certifications required
- Demonstrate ability to produce one (1) completed insurance verification every 9-11 minutes on average, with an error rate of 3.5% or less each calendar quarter.
- Production and quality standards are at the sole discretion of management and are subject to revision at any time and without prior written notice.
- Ability to work some evening shifts, weekends, and overtime as needed
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is frequently required to walk, sit; use hands to finger, handle, or feel and talk or hear.
- The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 10 lbs.
Job Summary
Full Time
IT Outsourcing & Consulting
$43k-55k (estimate)
05/31/2024
07/22/2024
gomillenniumsoft.com
FAIRFAX, VA
50 - 100
2000
SHAILAJA MASHETTY
$5M - $10M
IT Outsourcing & Consulting
Related Companies
The job skills required for Call Center Representative include Call Center, Microsoft Office, Verbal Communication, Billing, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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