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Customer Care Specialist
millenniumsoft San Antonio, TX
$36k-45k (estimate)
Full Time | IT Outsourcing & Consulting 2 Months Ago
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millenniumsoft is Hiring a Customer Care Specialist Near San Antonio, TX

Position : Customer Care SpecialistLocation : San Antonio, TXDuration : 12 Months Total Hours/week : 40.001st ShiftClient: Medical Device CompanyJob Category: Customer ServiceLevel of Experience: Entry Level Employment Type: Contract on W2 (Need US Citizens or GC Holders Only)Training Schedule will be 7:30am - 4:30pm for 2 weeks.
Workdays/hours: Work hours are between 7am - 6pm. 8-hour work schedule.
Job Description
  • A Customer Care Specialist is responsible for assisting customers with, placing new orders, providing status of existing orders, answering questions concerning availability of client products.
Duties Will Include
  • Communicating with customers over the phone or via email.
  • Providing detailed order information.
  • Reviewing customer orders and/or account information while resolving issues.
Qualifications
  • Basic computer navigation skills required.
  • Working knowledge of MS Excel, Word, Outlook required.
  • Customer Service experience desired.
  • Call Center experience desired.

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$36k-45k (estimate)

POST DATE

07/01/2024

EXPIRATION DATE

09/16/2024

WEBSITE

gomillenniumsoft.com

HEADQUARTERS

FAIRFAX, VA

SIZE

50 - 100

FOUNDED

2000

CEO

SHAILAJA MASHETTY

REVENUE

$5M - $10M

INDUSTRY

IT Outsourcing & Consulting

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millenniumsoft
Full Time
$131k-161k (estimate)
1 Day Ago

The job skills required for Customer Care Specialist include Customer Service, Call Center, Customer Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Care Specialist positions, which can be used as a reference in future career path planning. As a Customer Care Specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Specialist. You can explore the career advancement for a Customer Care Specialist below and select your interested title to get hiring information.

If you are interested in becoming a Customer Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Specialist job description and responsibilities

Analyze customer complaints and provide appropriate corrective actions.

01/14/2022: Sumter, SC

Assist directly or route customers to the appropriate personnel for assistance.

02/25/2022: Tuscaloosa, AL

Ensure to provide excellent customer service through phone, e-mail, chat, etc.

02/28/2022: Raleigh, NC

They are responsible for responding to the escalated tier of customer calls and quality assurance measures.

01/07/2022: Buffalo, NY

As a job, customer care specialist are responsible for addressing customer needs and ensuring they have a good experience.

03/06/2022: Brownsville, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Specialist jobs

A good Customer Support Specialist has sharp leadership skills, a willingness to help others with problems and strong communication skills.

12/17/2021: Milwaukee, WI

Aside from the skills, customer care specialists should also have emotional strength.

02/02/2022: Santa Maria, CA

Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.

12/17/2021: Boca Raton, FL

Customer Care Specialist should be patient, and should also have good communication and problem-solving skills.

03/13/2022: San Antonio, TX

Similar to associates, CS specialist are often the first employees to respond when a customer submits a support request.

01/30/2022: Terre Haute, IN

Step 3: View the best colleges and universities for Customer Care Specialist.

Butler University
Carroll College
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Providence College
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