Miller Electric Mfg. LLC is Hiring a Service Technician - Power Systems Division Near Appleton, WI
Company DescriptionMiller® is about building things that matter. We lead the welding industry in building advanced, solution-focused products and meeting crucial needs for welding safety and health. We’re about the partnership and the work. Our products are designed with our users for manufacturing, fabrication, construction, aviation, motorsports, education, agriculture and marine applications. Miller Electric Mfg. LLC, is headquartered in Appleton, Wisconsin, and wholly owned by Illinois Tool Works (NYSE: ITW). The company maintains its industry leadership by setting the standard for reliability, quality and responsiveness. Our tagline, “The Power of Blue®,” is inspired by the blue color of Miller equipment. The company began with an innovation that responded to customer needs, growing from a one-man operation in 1929, to the world’s largest manufacturer of arc welding products. Miller keeps the tradition alive by focusing on its top priority: people. Job Description
Handle phone calls on a repetitive basis relating to the service, repair, and application of the product
Create service files in service warranty to effectively administer warranty claims; repair and test of returned equipment from the field
Travel to customer locations for technical support of the product
Participate on product development teams and product support projects
Assist product engineering in evaluation of returned equipment and parts to continually improve reliability and to ultimately reduce warranty
Qualifications
Associate Degree in Electronics, Electro-Mechanical Technology
At least 1 year of customer service and troubleshooting skills
At least 1 year of welding systems product experience
Above average computer skills utilizing Microsoft Office suite and Internet programs.
Good communication and listening skills
Additional Information All your information will be kept confidential according to EEO guidelines. ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.