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Class: Full Time, Salaried, Exempt
Reports to: Director of Guest Experience
The Milwaukee Bucks are looking for dedicated people who accept diversity, equity & inclusion in a workplace where everyone feels valued and encouraged.
It all begins with outstanding talent. It all begins with YOU! #FearTheDeer
The Manager of Guest Experience, working under the direction of the Director of Guest Experience, leads the Arena’s Guest Experience team comprised of Guest Service Supervisors and Guest Service Representatives. Through exceptional service and effective crowd management, the Guest Experience Manager is generally responsible for ensuring that event staff provide guests with a world-class entertainment experience in keeping with Fiserv Forum’s mission statement.
All offers for employment with the Milwaukee Bucks are contingent upon the candidate having successfully completed a criminal background check. We will consider people with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal laws.
The Milwaukee Bucks is an Affirmative Action and Equal Opportunity Employer, Ethnic Minority/Women/Disabled/Veteran/Gender Identity/Sexual Orientation.
We provide our employees with a robust employee benefits plan that focuses on the mental and physical wellness of our team. We strive to offer a flexible work environment that allows our team members to be productive in both their work and home lives.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Full Time
Sports & Recreation
$101k-127k (estimate)
09/02/2024
10/31/2024
bucks.com
MILWAUKEE, WI
50 - 100
1968
PETER FEIGIN
$10M - $50M
Sports & Recreation
A new ownership group headed by entrepreneurs Marc Lasry, Wesley Edens, Jamie Dinan and an impressive assemblage of Milwaukee community leaders infuses the team and city with a new vitality driven by the promise of a next-generation team that remains true to the spirit of the Brew City. In addition to an exciting roster of talented players, the organization is in the final stages of a new arena to serve as the home for the next era of Bucks basketball. The state-of-the-art facility will become an important part of the revitalization of downtown Milwaukee and become integral to the communitys e...conomic future. This new beginning for the Milwaukee Bucks is preceded by a lengthy history of success in the NBA, highlighted by the franchises NBA Championship in 1971. In just the teams third season of action, the Bucks earned the distinction of owning the quickest rise from expansion team to champion in any of the four major North American professional leagues. The Bucks also count two conference championships, 13 division titles and 27 postseason appearances among the teams many accomplishments. Additionally, numerous Bucks players, coaches and contributors are included as members of the Naismith Memorial Basketball Hall of Fame.
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The following is the career advancement route for Manager, Guest Experience positions, which can be used as a reference in future career path planning. As a Manager, Guest Experience, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Manager, Guest Experience. You can explore the career advancement for a Manager, Guest Experience below and select your interested title to get hiring information.