7 Intermediate Business Analyst - Quality Assurance Jobs in Everett, MA
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Intermediate Business Analyst - Quality Assurance
$100k-120k (estimate)
Contractor | Business Services
3 Weeks Ago
Mindlance is Hiring an Intermediate Business Analyst - Quality Assurance Near Everett, MA
POSITION DESCRIPTION: The Client is committed to equity and valuing the unique and diverse characteristics and experiences of every member of its workforce. We encourage an authentic workplace where colleagues show up as their full selves, where collaboration, innovation, and connections are key to realizing our mission that all children, youth, and families thrive socially, academically, and economically. We seek teammates who are committed to promoting a diverse and inclusive work environment, where everyone is valued and engaged. We encourage you to apply and identify your strengths in these areas.
Duties and Responsibilities:
Business Analysis
• Collaborate with product owners and other business stakeholders to elicit, analyze, and document business requirements.
• Conduct interviews, workshops, and meetings to gather and validate requirements.
• Translate business needs into functional specifications and user stories.
• Create and maintain documentation such as process flows, use cases, and business rules in Confluence and SharePoint.
• Assist in the development of wireframes and prototypes.
• Log and manage tasks, user stories, and defects in Jira.
• Work closely with the EOE IT Salesforce Center of Excellence architect and developers to ensure clear understanding of requirements.
Quality Assurance: • Develop and execute test plans, test cases, and test scripts to ensure quality assurance in Salesforce applications.
• Conduct functional, regression, and integration testing to identify defects and ensure adherence to requirements.
• Collaborate with the EOE IT Salesforce Center of Excellence architect and developers to troubleshoot issues and verify fixes.
• Perform usability testing to ensure user interface designs meet user needs.
• Document and track defects and participate in defect triage meetings.
• Contribute to the continuous improvement of QA processes and methodologies across EOE IT.
• Foster a collaborative and positive team environment where empathy for and responsiveness to business stakeholders is key.
Required Skills, Knowledge, and Abilities: • Bachelor’s degree in business administration, information systems, computer science, or related field.
• Demonstrated experience working with Salesforce as either an administrator or developer.
• Proven experience (5 years or more) in business analysis and quality assurance roles.
• Strong business analysis skills with the ability to gather, analyze, and document business requirements related to Salesforce implementations or enhancements. Experience in conducting stakeholder interviews, workshops, and requirement prioritization.
• Solid understanding of quality assurance principles and methodologies, with experience in creating test plans, test cases, and executing tests within Salesforce environments. Familiarity with Salesforce-specific testing tools and processes.
• Knowledge of Salesforce configuration options, including custom objects, fields, workflows, validation rules, and process builder. Ability to customize Salesforce solutions to meet business requirements without code.
• Understanding of the Salesforce data model, data migration processes, and data integrity best practices. Experience in data cleansing, data loading, and managing data relationships within Salesforce.
• Familiarity with Salesforce integration patterns, APIs, and middleware platforms for integrating Salesforce with other systems such as ERP, marketing automation, or legacy systems.
• Ability to provide user training and support for Salesforce applications, including creating documentation, conducting training sessions, and addressing user inquiries and issues.
• Experience working in Agile environments, participating in Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Ability to adapt to changing requirements and priorities in iterative development cycles.
• Excellent communication skills with the ability to collaborate effectively with cross-functional teams including business stakeholders, developers, testers, and project managers. Ability to translate technical concepts into non-technical language and vice versa.
• Proficiency in Jira, Confluence, GitHub, and M365 productivity software.
Preferred Skills, Knowledge, and Abilities: • Proficiency in wireframing tools such as Figma or similar software.
• Proficiency in Tableau and PowerBI.
• Certification in Business Analysis (e.g., CBAP) or Quality Assurance (e.g., ISTQB).
• Knowledge of SQL or other database querying languages.
Duties and Responsibilities:
Business Analysis
• Collaborate with product owners and other business stakeholders to elicit, analyze, and document business requirements.
• Conduct interviews, workshops, and meetings to gather and validate requirements.
• Translate business needs into functional specifications and user stories.
• Create and maintain documentation such as process flows, use cases, and business rules in Confluence and SharePoint.
• Assist in the development of wireframes and prototypes.
• Log and manage tasks, user stories, and defects in Jira.
• Work closely with the EOE IT Salesforce Center of Excellence architect and developers to ensure clear understanding of requirements.
Quality Assurance: • Develop and execute test plans, test cases, and test scripts to ensure quality assurance in Salesforce applications.
• Conduct functional, regression, and integration testing to identify defects and ensure adherence to requirements.
• Collaborate with the EOE IT Salesforce Center of Excellence architect and developers to troubleshoot issues and verify fixes.
• Perform usability testing to ensure user interface designs meet user needs.
• Document and track defects and participate in defect triage meetings.
• Contribute to the continuous improvement of QA processes and methodologies across EOE IT.
• Foster a collaborative and positive team environment where empathy for and responsiveness to business stakeholders is key.
Required Skills, Knowledge, and Abilities: • Bachelor’s degree in business administration, information systems, computer science, or related field.
• Demonstrated experience working with Salesforce as either an administrator or developer.
• Proven experience (5 years or more) in business analysis and quality assurance roles.
• Strong business analysis skills with the ability to gather, analyze, and document business requirements related to Salesforce implementations or enhancements. Experience in conducting stakeholder interviews, workshops, and requirement prioritization.
• Solid understanding of quality assurance principles and methodologies, with experience in creating test plans, test cases, and executing tests within Salesforce environments. Familiarity with Salesforce-specific testing tools and processes.
• Knowledge of Salesforce configuration options, including custom objects, fields, workflows, validation rules, and process builder. Ability to customize Salesforce solutions to meet business requirements without code.
• Understanding of the Salesforce data model, data migration processes, and data integrity best practices. Experience in data cleansing, data loading, and managing data relationships within Salesforce.
• Familiarity with Salesforce integration patterns, APIs, and middleware platforms for integrating Salesforce with other systems such as ERP, marketing automation, or legacy systems.
• Ability to provide user training and support for Salesforce applications, including creating documentation, conducting training sessions, and addressing user inquiries and issues.
• Experience working in Agile environments, participating in Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Ability to adapt to changing requirements and priorities in iterative development cycles.
• Excellent communication skills with the ability to collaborate effectively with cross-functional teams including business stakeholders, developers, testers, and project managers. Ability to translate technical concepts into non-technical language and vice versa.
• Proficiency in Jira, Confluence, GitHub, and M365 productivity software.
Preferred Skills, Knowledge, and Abilities: • Proficiency in wireframing tools such as Figma or similar software.
• Proficiency in Tableau and PowerBI.
• Certification in Business Analysis (e.g., CBAP) or Quality Assurance (e.g., ISTQB).
• Knowledge of SQL or other database querying languages.
Job Summary
JOB TYPE
Contractor
INDUSTRY
Business Services
SALARY
$100k-120k (estimate)
POST DATE
06/05/2024
EXPIRATION DATE
11/30/2024
WEBSITE
mindlance.com
HEADQUARTERS
KING OF PRUSSIA, PA
SIZE
1,000 - 3,000
FOUNDED
1999
TYPE
Private
REVENUE
$50M - $200M
INDUSTRY
Business Services
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About Mindlance
Mindlance is a provider of technical staffing, product engineering and direct sourcing solutions for enterprises.
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