Responsibilities :

• Complete and troubleshoot Data Migration from old pc to new pc.
• Maintain, analyze, and troubleshoot software and computer peripherals as needed during the upgrade.
• Set up, configure and add all required hardware during upgrade.
• Restore all user and configuration data from user’s backup.
• Migrate from Local domain to Global domain with script.
• Provide resolution of end user’s technical issues post migration.
• Assist in researching and documenting improvements to processes upon discovery.
• Handle the collection of devices and the Process of Adding/Removing them from Asset Management Storage and updating the Service Now tool with appropriate information.
• Experience in distribution of workstations through use of packaging and shipping services UPS/FedEx).
• Need to be able to work at the Frances Perkins building 5 days per week in order to perform all functions.
• Experience with handheld scanning devices to perform physical inventories of areas when required by customer.
• Ability to move large pallets of equipment for disposal and/or incoming devices for preparation of delivery.

Qualifications:

• Bachelor’s degree preferred or the equivalent combination of education and/or experience
• Strong working knowledge of core applications including Active Directory, Windows OS, Active
• Directory, Microsoft Office, and Imaging Software
• Previous Windows 10 upgrade project experience required (at least 1 year)Experience with standard technical support concepts, practices, and procedures
• Strong verbal and written communication skills
• Must be self-motivated to meet deadlines
• Able to follow procedures with little to no immediate supervision
• Ability to lift equipment up to 25 pounds.

Job Type: Contract

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• Monday to Friday

Work Location: In person