Text code PHISH to 202-915-6712 to apply!

Since 2009, MindPoint Group has been the cybersecurity firm of choice for the most security-conscious US federal agencies and commercial enterprises.

We're proud to be one of Inc. 5000's fastest-growing companies in the country. With several ‘Best Places to Work’ awards under our belts, we have a diverse employee-focused culture, accessibility, and communication between all levels and departments, and over 4 stars in reviews on Glassdoor.

Come be a part of what we're building. We use our award-winning recruitment process to seek the most skilled, experienced, and driven information security consulting experts in the industry, while simultaneously empowering applicants to determine if MindPoint Group is the right fit for them. We are profoundly invested in selecting the right people to join our team and are equally driven to expand and develop careers long-term.

With positions throughout the US, a role at MindPoint Group promises you:

• An opportunity to work within one of the most diverse DC-based organizations
• Generous tuition and professional development reimbursements
• Mentorship opportunities with leaders focused on your growth
• Competitive benefits like 401k matching, 11 federal holidays, etc.
• And more!

Job Description

MindPoint Group is seeking a customer-focused cybersecurity analyst to support our direct client with their Anti-Phishing Awareness and Training program. You will demonstrate exceptional customer service, organizational, and process improvement skills and have a passion for helping our clients reduce organizational risk in creative ways. This role would be perfect for an early career cybersecurity professional who is looking for a fun new opportunity to broaden their skills and experience!

What you get to do every day:

• Select and customize creative and relevant templates for monthly Anti-Phishing simulation exercises
• Coordinate with customers regarding campaign scenarios, dates, and target list selection
• Schedule, run, and monitor phishing exercises
• Analyze results of phishing campaigns and prepare detailed and summary-level reporting
• Create and deliver ad hoc reporting, as requested
• Ensure compliance with phishing training policies
• Evaluate methods to determine why clickers click and put forth positive recommendations to encourage increased awareness in the user community
• Liaise between the client and the phishing tool vendor to recommend, pilot, and roll out new capabilities
• Communicate effectively with leadership and high-level information systems management
• Help develop and deliver training to end-users, including email communications and other educational resources
• Work as part of a team of cybersecurity and training professionals for the highest level of customer service and value add to the customer
• Onboard and set up new phishing services for customers
• Ensure the highest quality and accuracy of documents, reports, and services to the client
• Continuously improve and document key processes and activities in a Standard Operating Procedures (SOP) format for use by other team members and to enhance efficiencies
• Establish and maintain positive relationships with key customers, stakeholders, and team members
• Identify areas for improvement and ways to increase efficiencies including processes, tools, and templates
• Prepare weekly, monthly, and quarterly presentation materials as requested

Qualifications

**Applicable US Government Clearance**

What skills do you need?

• Bachelor's Degree or equivalent experience
• Minimum of six (6) years of general work experience and three (3) years of experience in cybersecurity-related role(s)
• Experience with quality assurance/quality control and testing techniques
• Exceptional people, written and verbal communication, organizational, and process improvement skills are critical to success in this role

What is ideal?

• Experience with email and/or SMS messaging abuse countermeasures, including use of COTS Phishing tools and related skills such as HTML would be highly beneficial, but in the absence of direct experience, a strong willingness to learn is required!
• Data analytics, visualization, and/or dashboarding skills would be a huge plus to help the client better understand areas of risk within the organization

Location:

• This is a hybrid role with expectations of being on the client site one day a week.

Additional Information

• All your information will be kept confidential according to EEO guidelines.
• Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically 95-110K. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
• Highlights of our benefits include Health/Dental/Vision, 401(k) match, Flexible Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, maternity/paternity leave, mobile phone stipend, pre-tax commuter benefits, the opportunity to participate in our mentorship program, and more!
• MindPoint is committed to maintaining a diverse environment. All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.

Are you interested in a posted job opportunity but may not check all of the “boxes” for desired qualifications? If so, we encourage you to apply! Our commitment to sustain and champion an inclusive and dynamic community of employees is a high priority!

Text code PHISH to 202-915-6712 to apply!