Job Description
Anoka County District Court has an amazing opportunity to join the Family Team as a Court Operations Associate in a diverse professional environment, that promotes equity for all court staff and court users. The position provides direct service to court customers, judges, and other court-related employees through case processing of Family case types. This position performs detail-oriented work while providing excellent customer service in person and over the phone.

Court Operations Associates work individually and in teams using independent judgment along with available resources to perform a variety of administrative assignments. This role requires dedication to providing customers with a professional court experience, an eye for detail, excellent communication, time management, and technological skills to match our high-performance environment. Robust training is provided, and knowledge is gained through on-the-job experience.

This AFSCME-represented position is classified as a Court Operations Associate and located in the Anoka County Courthouse. at 2100 3rd Ave. Anoka, MN 55303, with the possibility of a hybrid work environment. Core business hours are Monday-Friday, 8:00am-4:30pm. Initial days off: Saturday, Sunday, and Court Designated Holidays.

What You Will Do
Work includes processing electronically filed and paper filed documents; assisting customers; working directly with judges, justice partners, and customers.

• Independently performs administrative work relating to Family case processing on the Minnesota Court Information System (MNCIS), Microsoft Office, electronic File and Serve, SharePoint and other related computer systems.
• Issues receipts for payment of court fees; responsible for managing and balancing his/her individual till.
• May perform the duties of an Electronic Recording Equipment Operator (EREO) including setting up and testing recording equipment, and recording and monitoring court proceedings.
• Attends and participates in division/team meetings and trainings; maintains knowledge of court policies, process, and procedures.
• Utilizes applicable technology (i.e., operating and information systems and/or programs) and office equipment to perform and complete work assignments.
• Process Family filings, including but not limited to, initial and subsequent filings, assigning cases to judges, setting hearings, and sending notices.
• Assist customers with requests, questions/inquiries relative to court policies, information, procedures, and financial transactions in a courteous manner.
• Assist attorneys, judicial staff, law enforcement, and representatives from the outside agencies.
• Administrative duties as assigned.

What You Must Have

The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, apply today!

• High school diploma or equivalent
• One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work

Nice to Have

• Knowledge of court procedures and policies, laws, legal terminology, and legal factors pertaining to the court.
• Knowledge of office and administrative procedures.
• Customer service knowledge and experience.
• Skill in the operation of a personal computer, remote technology, including electronic case management system and related applications and equipment.
• Ability to establish and maintain effective working relationships with others within and outside of the Judicial Branch.
• Ability to handle sensitive and confidential matters and files appropriately and in compliance with all applicable court rules, policies, and statutes.
• Ability to read and interpret legal documents of varying types and complexity and apply knowledge of specific laws, statutes, rules, policies, and procedures related to the area of assignment.
• Ability to understand and follow oral and written instructions.

What You Will Bring

• Ability to work well under pressure in a high volume, fast paced work environment with excellent attention to detail and accuracy.
• Ability to work in a team-orientated environment.
• Ability to work in an inclusive, multicultural, and multigenerational environment that values diversity.
• Ability to communicate effectively, both orally and in writing.
• Ability to inspire trust, demonstrate confidence, and create a positive, change-capable culture that helps position employees for success.
• Ability to multi-task and balance responsibilities.
• Knowledge of customer service practices.

About Us
Why Work for Us?
Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another's growth.
Employee Benefits
The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family's wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more. Learn more at Employee Benefits - Careers at the Minnesota Judicial Branch Careers. Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid.
Equal Employment Opportunity
It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at 10thDistrictHumanResources@courts.state.mn.us. The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds.
Internal Applicants
If you are a current employee of the Minnesota Judicial Branch, please apply to open positions conveniently through your Oracle account by visiting Opportunity Marketplace - Browse Opportunities.