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Job Overview:
Our growing online musical instrument sales division is seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our customers.
Duties:
- Handle incoming customer inquiries via phone, email, and chat
- Assist customers with product information and purchasing decisions
- Process orders, returns, and exchanges
- Resolve customer complaints in a professional manner
- Perform data entry tasks accurately and efficiently
Skills:
- Having strong verbal and written communication skills are essential for effectively interacting with customers.
- Resolving customer issues, answering questions, and finding solutions for customer needs.
- Knowlege of musical instruments, primarily guitars/basses.
- Strong customer service orientation with the ability to analyze customer needs
- Strong data entry skills with high accuracy levels
Joining our team as a Customer Service Representative offers the opportunity for career growth, competitive pay, and a supportive work environment. If you possess these skills and are looking to excel in a dynamic customer service role, we encourage you to apply.
Job Type: Full-time
Benefits:
Schedule:
Work Location: In person
Full Time
$36k-45k (estimate)
06/21/2024
08/20/2024
mirc.com
Virginia Beach, VA
<25
The job skills required for Customer Service Representative include Customer Service, Written Communication, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.