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We're looking for self-motivated, confident communicators with sales or negotiation experience to join our Customer Advocacy department as Bilingual Account Coordinators (Spanish) on the Collections and Recoveries team.
This is a full-time, work-from-home position with a 4 day work week and full benefits. We are currently hiring in AR, AZ, FL, GA, MO, TX, UT, VA and WA.
About you:
You've developed your negotiation skills with 1 year(s) experience in any professional environment where finding win-win solutions for customers is the number one priority.
We've found that everyone from tenured collections agents, sales reps from any industry, and customer service professionals with retail, restaurant and hospitality backgrounds are well-prepared for success in this key role.
The impact you'll make:
You'll drive forward our mission of financial inclusion by serving as the voice of Mission Lane, via live customer phone calls in a virtual call center environment.
Day-by-day, you'll speak with customers who have fallen behind on their Mission Lane credit card payments, approach them with dignity and respect, and help them improve their financial health by negotiating payment or settlement plans.
You'll thrive in this role if:
Work location:
Schedule:
Compensation & Benefits:
We strive to create an environment that brings out the best in everyone, everyday, and offer comprehensive total rewards packages to support our employees' total well-being. As an Account Coordinator at Mission Lane, your compensation and benefits would include:
This position offers the potential for promotion to Account Manager within your first year of employment. Promotion from Account Coordinator to Account Manager is based on achievement based performance goals.
Full Time
$55k-76k (estimate)
07/20/2024
08/22/2024
missionlane.com
Richmond, VA
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