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Mission Veterinary Partners (MVP) ?is adding an IT Service Desk Technician II
to be an important member of our growing IT Department.
Job Summary: In this position, you will help solve tier 2 level ticket requests from our hospitals and internal IT service desk technicians with most support being handled remotely over the phone. You will assist with the ticketing queue to ensure all requests and tickets are prioritized, addressed, and resolved within the required timelines. This position can be remote if not local to the area. If you are local we do offer a hybrid option. We are growing the IT Service Desk team and would love for you to join our team.
Responsibilities:Essential Functions:
The following duties and responsibilities generally reflect the expectations of this job but are not intended to be all inclusive. The essential functions include the most significant tasks and are the essence of why the role exists; removing an essential duty would fundamentally alter the role.
Additional Functions:
Travel required: Less than 10%
Qualifications:Required Knowledge, Skills and Abilities:
The knowledge, skills, and abilities which are required to be able to perform the Essential Functions of this position.
Required Education and Experience:
The education level and amount of experience which are required to be able to perform the Essential Functions. This should include any required certifications and licenses.
Physical Requirements:
Reasonable Accommodations
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to benefits@mvetpartners.com and let us know the nature of your request and your contact information.
Mission Veterinary Partners (MVP) is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law. We embrace diversity and are committed to creating an inclusive environment for all employees.
Full Time
$50k-61k (estimate)
06/28/2024
07/17/2024
missionvetpartners.com
DEARBORN HEIGHTS, MI
200 - 500
2017
<$5M
Business Services
The following is the career advancement route for IT Service Desk Technician II positions, which can be used as a reference in future career path planning. As an IT Service Desk Technician II, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Service Desk Technician II. You can explore the career advancement for an IT Service Desk Technician II below and select your interested title to get hiring information.