Position Function:

To provide client support to individuals and entities seeking services from the T.K. Martin Center and to provide administrative support to the psychological and applied behavior analysis program area of the center.

Salary Grade : 11

Please see Staff Compensation Structure for salary ranges.

Department Profile:

The T.K. Martin Center provides comprehensive, multi-disciplinary evaluations to remove limitations through the application of assistive technology, allowing individuals to participate in educational, vocational and leisure activities to the fullest degree they choose. The comprehensive nature of the services offered ensures that the correct solutions are achieved efficiently and effectively, with needs being met in a one-stop shop.
The Center staff provide services and outreach for individuals with disabilities of all ages including assistive technology, art, early intervention, psychological, behavioral, and dyslexia services.

Essential Duties and Responsibilities:

1. Answers phones, collects client information to determine service(s) needed, and routes to appropriate service provider(s) or wait list(s).
2. Sends client intake paperwork, reviews for accuracy and completion, sends and receives requests for client information to/from third parties, creates client files, and verifies insurance coverage.
3. Schedules appointments based upon established criteria, makes schedule adjustments if needed, and notifies service providers of client arrival.
4. Assists in explaining medical charges and making collections as needed.
5. May support psychological or applied behavioral analysis clinicians in session if needed.
6. Liaises with outside entities (school districts, state agencies, etc.) seeking services from the Center, including initiating standard contracts, obtaining pre-authorizations, and sending invoices.
7. All other duties as assigned.

Minimum Qualifications:

Education: High school diploma
Experience (yrs.): 4 years Directly related to the duties and responsibilities specified.
Any equivalent combination of education and experience as approved by Human Resources Management.

Preferred Qualifications:

1. Bachelor's degree.
2. Experience with individuals with disabilities or client coordination.
3. Experience with appointment scheduling and/or medical records background.

Knowledge, Skills, and Abilities:

1. Customer service experience.
2. Experience with computers.
3. Ability to multi-task.

Working Conditions and Physical Effort

1. No unusual physical requirements. Requires no heavy lifting, and nearly all work is performed in a comfortable indoor facility.
2. Job frequently requires sitting, reaching, talking, hearing, and handling objects with hands.
3. Job occasionally requires standing, walking, stooping/kneeling/crouching/crawling, moving from sitting to standing quickly, and lifting up to 30 pounds.
4. Vision requirements: Ability to see information in print and/or electronically.

Instructions for Applying:

Link to apply: http://explore.msujobs.msstate.edu/

Applicants must apply online and attach 1) a cover letter; 2) resume; 3) the complete contact information for three professional references.

Restricted Clause:

Position is contingent upon continued availability of funding.

Equal Employment Opportunity Statement:

MSU is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, religion, national origin, disability, age, sexual orientation, genetic information, pregnancy, gender identity, status as a U.S. veteran, and/or any other status protected by applicable law. We always welcome nominations and applications from women, members of any minority group, and others who share our passion for building a diverse community that reflects the diversity in our student population.

What do I do if I need an accommodation?

In compliance with the ADA Amendments Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: (662) 325-3713 or ada@hrm.msstate.edu .

If you have any questions regarding this policy, contact the Department of Human Resources Management at (662) 325-3713 or ada@hrm.msstate.edu . Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.
Advertised: Jun 05 2024 Central Daylight Time
Applications close: