A Catering Manager solicits new business and respond to companies, RFP’s and organizations to purchase food & beverage, rent meeting space and ancillary services from the hotel. This position coordinates the prompt, courteous and efficient “delivery” of those products to satisfy the customer’s service needs and to maximize the hotel’s profits.

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Manages customer relationship through drafting proposals and contracts, responding to customer inquiries, as well as organizing arrangements as they relate to social and corporate events ie: set-up and execution of social and corporate meetings, meals and special events. Provides direction and supervision of meeting and/or catering logistics to banquet captain and other departments and team members responsible for event execution.
• Represents the hotel and conducts solicitations with individual customers by telephone or in-person to solicit and close group and local catering business. Meets with and entertains customers, conducts property tours and promotes facilities and services and within parameters, has discretion to negotiate contracts with customers and commission agreements with vendors.
• Provides support to Sales Manager in planning and on site execution of all events. Assists banquet staff with set-up, food service, or general execution of events.

What are we looking for?

A Catering Manager is always working on behalf of our Guests and working with other Team Members to successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• Prior experience in catering, event management or sales preferred but not required
• Proficiency with computers and programs, including Microsoft Word, Excel and Outlook

What we offer

• Competitive salary and incentives
• Free meal per shift and other food discounts
• Hilton Hotels and Averill Hospitality travel discount program
• Health benefits
• Dental and Vision benefits
• 401(k) with company match
• PTO and Holiday pay
• Wellness Plan
• Basic Life Insurance and optional Supplemental Insurance
• Employee and guest focused environment